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Boo's Mom

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Everything posted by Boo's Mom

  1. I have cruised a lot. Always booking through an agent. I have a great agent. I never have to deal with the cruise line. I just communicate with my agent. It's all about customer service. Find a good agent. Make some inquiries with a few agents that people you know have recommended. See how you like the agent and his/her style of service. My agent is so accessible. Phone call, email, text message or Facebook message.
  2. It is extremely tacky and shows a lack of training.
  3. I booked the Unlimited Dining Package on my upcoming 9 night cruise for $25/night. ($225/package)
  4. I think that it is perfectly acceptable to tip an additional amount above the service charge that is included when purchased online. I think it is really important for people to fully understand that they have been charged a tip already. Be as grateful and generous as you can be!
  5. Service charge is included when booked online. This is the tip.
  6. 1990 Operation Desert Shield 1991 Operation Desert Storm Veterans who served during 1990/1991 will be on the April 19, 2020 RCI Liberty of the Seas. Connect with us! ...and the 30th Anniversary of the war is knocking on our door! 😮
  7. "A Crown & Anchor Society member can be added into a relationship with other family members in the same household and receive equivalent tier status; however Cruise Points will remain according to actual cruises taken and calculated using the Program level accrual system described above. Pinnacle Club member tier status will not be awarded to dependents if earned by their parent and/or guardian. Pinnacle Club member tier status can only be earned by an individual, spouse or significant other by one of them accumulating 700 Cruise Points or more in the CAS program. For all tiers except Pinn
  8. As mentioned, the issue is customs. You could literally have multiple thousands of people processing through customs. (at the airport) If there are any issues and thousands of people are slowed down - therein lies the potential risk. You are probably okay with an 1130 flight, but you should walk your luggage off of the ship at the earliest time and take a cab to the airport. Keep in mind that you have to clear customs as you are leaving the ship also. Usually smooth, but if there happens to be an issue - therein lies the risk. What type
  9. My opinion (only): They need to eat their loss. It's not a great loss. Not in the big picture. They didn't give the packages away for free. They can move the loss into their "advertising" column as the fiasco has certainly brought them a lot of attention and "advertising". Show good faith with their clients and honor all $18/day packages that were sold. To not do so is going to hurt their reputation. In this day and time, reputation is very important. This was not just a glitch. Glitches are identified immediately and stopped.
  10. I have received a "free drink package" so many times as a booking incentive. It is not a big deal to the cruiseline. And it (the offer that ended recently) was not free. I am standing on the premise that this drink package special offer was not a mistake. It was a marketing ploy that actually benefits both parties. It alone probably generated multiple millions of people going to their website. They normally pay for that in advertising dollars.
  11. I don't think it was an error. My Order History is calling it the "Deluxe Package Special Offer". If it was a mistake, they would never cancel what occurred during their mistake. That would be a PR nightmare.
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