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parallax

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  • Content Count

    479
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About parallax

  • Rank
    Cool Cruiser

About Me

  • Location
    Maryland
  • Favorite Cruise Line(s)
    Crystal
  • Favorite Cruise Destination Or Port of Call
    Med

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  1. I filed a dispute with Chase on August 21. Crystal issued a refund on September 9. This was for 3 cruises (June, October and December). I have one payment remaining. It is for the initial deposit for the June cruise we made on a Merrill Lynch card that was closed. Since all the cruises were cancelled, we are entitled to a full refund. Best of luck to everyone else. This is not fun and the silence is deafening from Crystal. The are creating irreparable harm to their brand. Very unfortunate.
  2. I just received notice that our Christmas cruise on the Serenity has been cancelled.
  3. I had a friend who recently stayed at the Wynn. He had to travel out to Las Vegas to help wind up a family member's estate. He was very reluctant to take the trip but he decided to go. He went in part because the Wynn was very upfront what measures it was taking to mitigate Covid-19. I think he indicated that the Wynn posted a 150+ pages of guidelines that detailed said measures. During his visit he indicated that the measures were being followed and the Wynn was not paying just lip service. On his last day, he walked to some other resorts and it was evident that many of the basic protocols were not being followed. His take away was that being proactive and provide the guidelines is important but also is the follow through. His visit to the Wynn created a level of trust. If he went back to Las Vegas, this is where he would stay. While it is important for the cruise lines to publish their protocols and measures, the actual implementation is just as important. Those that deliver will create a level of trust.
  4. While there is truth to the statement that there are lies, damned lies and statistics, I think that sometimes our expectations from the scientific community during the pandemic are very unrealistic. The scientific community has been put in a tough position and have been asked to provide guidance with sometimes limited data in a very short period of time. Mistakes or errors will be made on occassion, especially in the early stages of the pandemic. I for one will still follow the guidance of the scientific community when I travel or do other things. While I do not have blind faith in the scientific community, I do place more trust in them than I do with the politicians.
  5. We decided to take the plunge for the mid October cruise. We will make the call on whether not to go right before final payment. In the next two months we should have more data points to make an informed decision.
  6. We also just received our refund for the April 5 cruise.
  7. According to the AF website, our flights are still scheduled. We have a holiday Crystal cruise scheduled so we were going to roll the money into that cruise.
  8. It appears that cancelled every cruise on the Serenity accept the one leaving on June 26. Of course, this is the one I'm on.
  9. All the time. It allows me to eat a little more. 😀
  10. We were on the Barcelona to Rome cruise. Crystal booked our flights through Air France.
  11. We are in the same boat as you. We have a cruise in late June scheduled on the Serenity. We are sure it will be cancelled. We are waiting for it to be cancelled because we booked air through Crystal and we would prefer a refund over an airline credit.
  12. 1. Sitting down to lunch the first day and knowing that I will have a wonderful and relaxing experience. 2. The crew and the wonderful life stories they have.
  13. I agree that other cruise lines will follow suit. Things are changing hour by hour. How can an industry that requires extensive planning and coordination keep pace with the changing events? While I understand the financial hit the industry will take, it makes sense to stop cruising activities and to catch one's breath. It allows the a cruise line to be proactive rather than reactive.
  14. Delta and other air lines are waiving the cancellation penalties for March and April flights. https://www.usatoday.com/story/travel/airline-news/2020/03/09/coronavirus-travel-airline-change-fees-delta-adds-waivers-flexibility/5002855002/
  15. We do have a call into the TA and are still waiting for a response. We are suppose to make final payment this week. She was just informed by her agency, she works for the federal government, that they are prohibiting all non-essential travel to Italy. Because of what she does for the agency, the government has a right to prohibit her travelling outside the U.S.
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