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emairs

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  • Content Count

    607
  • Joined

About emairs

  • Rank
    Cool Cruiser

About Me

  • Location
    Ont, Can
  • Interests
    Cruising
  • Favorite Cruise Line(s)
    Crystal, Celebrity, Princess
  • Favorite Cruise Destination Or Port of Call
    Norway

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  1. We had a cruise from Bergen to Reykjavik booked in July 2020. It was cancelled due to covid, of course. We took the 125% future cruise credit and rebooked the same cruise to July of this year, which was cancelled today. We have no option of a refund. A new credit will be issued, which expires in two years. At that time, we will receive a cash refund, after Viking has held on to our money of over $20,000 for almost four years. We would be willing to book the same cruise for 2023, as next year is not an option. However, the price has increased, and Viking refuses to honour the price w
  2. I just received the same email😢
  3. With a GTY, you are guaranteed a cabin in that category or better. You cannot be downgraded, but you have a good chance of being upgraded. As long as you are willing to accept any PV1 cabin, I would be tempted to go for it. Don’t worry about cabins not being available. That’s Viking’s problem. They usually hold back a few cabins for whatever reason.
  4. We had a 12 night cruise on the Equinox Feb 7/21. We don’t feel comfortable cruising within this timeframe due to COVID. A couple of days ago, I checked Lift & Shift on the Celebrity website. There were two options available, although the same cruise is not offered for 2022. The ports are different, but with Caribbean cruises, we don’t care about the ports. I would have been able to make the request online, but I wanted a specific cabin. I emailed my TA with instructions, and a few hours later, we were booked on the new cruise. Since we booked the original cruise onboard a pre
  5. We have stayed in S1 corner suites on most of the S class ships. The two on deck 6, as mentioned, are narrower than those on the decks above. That being said, I agree with sippican, and would take it over S suites in any other locations on the ship.
  6. Yes, restrictions might be eased for Nordic countries and select European countries, but North Americans will not be allowed into the country until late August. Most Viking passengers on our July cruise are probably North Americans, and we will not be allowed into the country.
  7. If Norway’s borders are closed, that would include Oslo, and the rest of the country.
  8. Icelandair emailed last week to advise cancellation of our flight to Bergen for our July 6 cruise. I phoned Viking and mentioned that Norway is closed until August 20, and was told they do not have that information. The cruise is still showing as available for booking on their website. Ridiculous!
  9. We still would have to board the ship in Bergen.
  10. It appears that Norway’s border will be closed at least until August 20, so come on Viking, please cancel the affected cruises!
  11. We’re waiting for our July 6 cruise from Bergen to Reykjavík to be cancelled. Wish they would hurry up, so we can cancel flights, hotels etc.
  12. We were on the Solstice in early March when Covid-19 was just beginning to escalate. We were surprised that they were allowing self service at the buffet. We took our own precautions and used paper towels to handle the utensils, but didn’t see anyone else doing this. Don’t think we will ever go back to the buffet. We will be so conscious of germs and contamination after this is over.
  13. You have your work cut out for you! If your credit card is like mine, it will only give you the refund amount - no other information. I would make a list of all the expected amounts to the penny, and check them off as they show up. You can then deal with any discrepancies with amounts that don’t match up. My situation should have been easy for Celebrity - 1 cruise fare only, no other charges. I don’t know how they could have made such a huge mistake. Very concerning.
  14. We were on Celebrity Solstice b2b in March. When the second part of the cruise was cancelled on March 14, we requested a refund. Yesterday, I was pleased to see that the refund showed up on our credit card. It was a large sum, as we were in a suite. I couldn’t remember the amount on our Celebrity invoice, but decided to check. To my surprise, the refund was $2,641.68 less than the amount we paid for the cruise. Celebrity wouldn’t speak to me, so I contacted our travel agent. She said that Celebrity couldn’t/wouldn’t give a reason for the shortfall, but are giving us a refund for th
  15. Regal Princess TA from Copenhagen to New York 2017. We loved it so much that we booked the same cruise on the Sky this September, which either we, or Princess will cancel. We have a TA on Discovery Princess Nov/21 - Rome to FLL. We have had numerous other cruises on various lines, including a shortened Celebrity cruise to New Zealand last month.
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