[quote name='billh26'][B][FONT="]I would appreciate someone providing me with Norwegian Cruise Line CEO Kevin Sheehan's e-mail. Mr. Sheehan, My wife and I were booked (and looking forward) to cruise on 11/04 upon the NCL Jewel.......reservation number 21259261.We live in New York on Long Island. We lost power 10/29 and regained power on 11/11. My Daughter lost her home...and we sustained damage to our home. We had to cancel our cruise (waited until the last possible day) and I believe that should be understandable. I have to believe that there were more than just my wife and I that could NOT make the cruise. I am appalled at NCL's lack of concern. No rebate....not even a full credit for a future cruise. Mr. Sheehan you issued a news brief stating how concerned you are for the people of NY and NJ(lets not forget Conn. and Penn.. I am wondering just how concerned??? This would not have been our first cruise but it would have been our maiden cruise with NCL. Not so sure there ever will be a maiden cruise with NCL for us! What a shame!!! Check your competition...RCL is one who seems to have a heart a little larger than their bottom line!![/FONT][/B][/QUOTE]
Yeah, we missed our Venice and Greek Island Cruise due to that volcano erupting back in 2009. Not pleasant, but not the fault of NCL. We should have bought better trip insurance. I recommend "cancel for any reason". All that said, I'm very sorry for your loss and what you must be going through.