jshli
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I am having this problem on and off since yesterday. Sometimes I go to “reviews” and am able to access the Princess message board from here but if I try to go back to a previous screen, I once again get the error message. First Princess has glitches, now Cruise Critic.
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I am having this problem on and off since yesterday. Sometimes I go to “reviews” and am able to access the Princess message board from here but if I try to go back to a previous screen, I once again get the error message. First Princess has glitches, now Cruise Critic.
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Thank you all. When I went into the order history it showed that my medallions have been ordered. Too many Princess glitches.
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I recently did online check in, ordered medallions to be shipped to my home and received an email confirmation with an order number from Princess verifying my Medallion order. When I now go into the app, under the Travel Information screen it shows “all set”, ready to sail”, but gives me the option of ordering the medallions, so now am not sure if the order has been placed. Has anyone else experienced this?
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Thank you.
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Thanks everyone, I just completed it and ended up doing it on the app.
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Correct me if I am wrong but I thought I would need the app to do the actual check in at the dock or is this where I receive and use the QR code given by Princess. I will use the website in advance to enter information and order the medallion. I feel like a duck out of water as this is our first Princess cruise. We are elite members on Celebrity and could handle everything without even thinking about it. This is a difference process and are learning as we go along. Thanks for any assistance.
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Can I input the “check in” information a few months in advance of my cruise using the Princess website and check in the day of sailing using the app? I just find it easier to use my tablet rather than my phone.
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Is there any way to get an updated running total from guest services the day before we leave the ship?
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Who to contact at Princess about new cruise contract policy?
jshli replied to NMTraveller's topic in Princess Cruises
When did this policy take effect? I just researched my contract for my 2025 caribbean cruise and it definitely states vaping is allowed in the cabin. I did some research on different websites, including the American Heart Association and it seems that the chemicals do attach to furniture, walls, windows, floors etc., leaving toxic residue as well as a possible sweet odor in the cabin. My final payment is due in Oct. and I am having serious second thoughts. Add this to the possibility of getting covid due to being in such close quarters, (my husband and I recovered from it in the last month) and I am not sure if the reward outweighs the risks. It is a personal decision. -
I just cancelled a shore excursion that I paid for with my credit card and rebooked it immediately at the sale price. It did not let me use my credit card to rebook but only gave me the option to “use my credit” (I do not have any OBC.) Does this mean that the difference between the regular and sale price will be applied to the credit card that I used to make the original reservation? Is it done this way because I rebooked immediately?
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I purchased excursions using my credit card months ago and some are now on sale. If I cancel and rebook, will the refund be applied to this credit card? It appears on my app that it no longer displays the qty of tickets remaining for each excursion unless there are 2 or less available or is waitlisted. Has anyone had an experience where an excursion is sold out even when it doesn’t show any limitations in quantity?
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You should not have to upgrade. I have the original Premier package and although the app lists MedallionNet WiFi and 2 casual meals, when I log onto their website using my confirmation #, and look under “package”, it displays all my perks correctly, including MedallianNet Max Wi-Fi and unlimited casual meals.
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I found app had incorrect info regarding my Premier package but my Cruise Personalizer had everything correct.
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I meant unlimited casual meals (not 2).
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Thank you t&atravel, I just checked my cruise personalizer and it says wifi max and 2 unlimited casual meals.
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The app also says 2 casual meals when it is unlimited casual meals
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Mine still says wifi net under my premium package. When will Princess get their act together, it shouldn’t be this hard.
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I purchased the Premier package before the new enhanced version. I am assuming that since Princess released the update on Aug. 7th with the upgraded wifimax being available on plus and premier packages, it will be available to me. The way I am reading this, is the “original premium” plan will get the wifi upgrade with 4 devices per passenger and the “enhanced version” will cover unlimited devices.
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My app says 2 casual meals so mistake is also on US app. I printed the description of inclusions in their Premier package before enhanced was available and it says unlimited casual meals. I plan to take a copy on my cruise in case there are any issues. I am not sure it will make any difference since the new enhanced premier package includes unlimited casual meals which will only make it more crowded and more difficult to be able to eat there. Even before this upgrade, passengers complained they had to get to these restaurants before it opened or the wait was very long.
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On Aug. 7th, Princess announced Medallion net max wifi which will be included in the plus and premier packages, (both new and existing). In the announcement today, Princess announced that the enhanced Premier package will include unlimited medallion net max Wifi. I am assuming that since I have the original Premier package, I will be upgraded to the medallion net max wifi for 4 devices instead of unlimited devices in the new enhanced max wifi package and I will be able to order up to 15 alcoholic drinks per day instead of unlimited alcoholic drinks under the enhanced package. I do not plan on upgrading as the original premier plan more than meets my needs. I am glad I have prebooked 2 specialty restaurants (at no charge), as I agree with others that it may become more difficult to book reservations in these restaurants, especially if they don’t allow you to book until onboard. I am also concerned that the casual restaurants will be a lot more crowded. I hope with more people having the max wifi package it won’t slow everything down to the wifi speed before the enhancements. This is my first Princess cruise (previously sailing only on Celebrity) and I feel as though I need a scorecard to keep up with all their changes.
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Thank you. My only concern was that we will need a larger vehicle. I will take my chances and wait until we arrive.
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Since we need a van or SUV, is it a good idea to rent from uber XL in advance from the airport in Fort Lauderdale to Riverview Hotel and from the Riverview Hotel to the cruise port? Is this a reliable way to reserve so we will be assured transportation both ways?
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Medallion - premier “free accessory”? Help deciding please!
jshli replied to kluv2cruz's topic in Princess Cruises
I purchased 2 key chain medallion holders on Amazon, one is leather with a snap, the other is silicon with the medallion being inserted within the flexible silicon border. We didn’t want to wear our medallions but wanted to insert them into small holders to decrease our chance of losing them while in my husband’s pocket and my small handbag. The Amazon seller is CruiseOn, so I hope these do the trick. -
Medallion - premier “free accessory”? Help deciding please!
jshli replied to kluv2cruz's topic in Princess Cruises
Is the clip secure or can it detach?