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I was credited for our excursions that were scheduled for Roatan On December 25th. I can’t access any excursions for that stop through the Princess website or medallion app. Anyone know if this stop has been cancelled?

I received a Princess Player Club offer on May 5th via email . (I am a Princess Elite) The offer included free balcony, $750 casino cash and Princess plus package. My husband received a similar offer. We are within the valid dates. I called today to book a cruise and they stated that the offer I gave them did not include the Princess Plus package. After much searching on their part, I forwarded the email that they sent to me. The supervisor said they see it on my offer but have to check with corporate office. They said they would call me back…..and of course, have not heard back from them as of yet. How can they send me an offer with these 3 things stated and then say they don’t have it in their computer? Has anyone else experienced this? Any suggestions who I can contact at Princess? Thanks for your responses.

Thanks so much for your review! Going on the Enchanted for 20 days in December. Looking forward TO IT!

wow! Thanks so much for the awesome detailed post! I really appreciate the time it took to post all of this information. We will be going on the 18th of December for a 20 day cruise on Enchanted. This cruise will put us in Elite. Didn't cruise with Princess for a number of years because their service and offerings slipped. Have cruised with them the past 2 cruises and I am excited that they have returned to the standard that I always enjoyed.

We just got off 7/19 cruise on Caribbean Princess. We had cabin D229 and my son and DIL had D227. We had disgusting sewage smell all 7 days! Also had LOUD banging on pipes directly below our cabins for 5 out of 7 days. ALL MORNING that banging! No response from Customer Service. It's a shame that they cannot fix this or respond to their customers. Will not be going on that ship again!

Will be on last 7 days of this cruise with hubby and son and DIL. Can't wait to just relax. Also booked a 20 day Caribbean in December on Enchanted Princess! enjoy!

my family of 4 is booked on Caribbean Princess July 16 for 7 days. Just checked to see what rooms that are available and "Currently Unavailable" is showing next to all July Caribbean Princess cruises. I have not received a cancellation notice from them. Why would this be showing? Thanks in advance if you know any details.