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steve4031

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Posts posted by steve4031

  1. My experience has been exemplary. After I booked online I decided a few days later to ask about the have it all package.  She somehow arranged for me to call the reservation department so I could add this. I believed that it was going to be too late and she sorted out.  Each HAL employee was knowledgeable and helpful.  

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  2. Well I ended up doing it myself and booked a Neptune suite.  4211 on the Beethoven deck.  It has staterooms above and the dining room room underneath.  An aft corner balcony which I really wanted for an Alaskan cruise.  By booking on Hal’s website i was able to apply 175 per person credit from the cruise canceled by Covid. Paid 7,408 after the cruise credits were applied.  I can handle this with installments

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  3. Thank you.  
     

    I got impatient and went ahead and booked a Neptune suite.  4211 on the Beethoven deck.  It has staterooms above and the dining room room underneath.  An aft corner balcony which I really wanted for an Alaskan cruise.  By booking on Hal’s website i was able to apply 175 per person credit from the cruise canceled by Covid. Paid 7,408 after the cruise credits were applied.  I can handle this with installments.  
     

     

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  4. I’ve been trying to get started with the process of rebooking my cruise.  I’ve left messages and sent an email yesterday with a PPC that was recommended to me by a friend.  How long should it take for a phone call to be returned?  Is it reasonable to expect them to call back the same day?

  5. I took a look at flight ease.  For Chicago to Vancouver for the August 6, 2022 departure of the Konigsdam I did not see any great deals.  I think flying in the day before on an 9 a.m. flight out of Ohare and then flying back from Vancouver the day after we return is easiest.  The later flights out of Vancouver all require connections.  If I leave the next day I can get an earlier non-stop flight without stress.  Then if United changes the flights i can manage it without to much stress..  

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  6. 4 minutes ago, vicd1969 said:

    Wow, your former TA is clueless. You can absolutely book early flight arrivals with Fight Ease. As long as your date is like within 300-330 days of today. You can even book arriving in a different city if you are a few days early (example arrive in Rome 3 days before for Venice sailing). One thing to pay attention to is you have to specify the date you arrive in your destination, not the date you leave your home airport.

     

    That is what I thought too.  They are kind of snooty and disingenuous.  The guy who owns the company says he stands behind his company's work.  They primarily assist with air, and had encouraged me to book a cruise with them when I contacted them to help me get decent flights to Vancouver for a cruise that was canceled due to Covid.  So I tried them this time.  When I get my money back I am going to email them this topic thread so they can see just how pathetic they are.  LOL.  

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  7. I appreciate the support.  Please do not risk getting in trouble on my behalf.  I know that I can do this with research on cruise critic and using the deck plans.  

     

    A third issue is that I was informed that I could not use cruise air because I was flying in a day early.  The TA stated I would have to pay for a hotel package with the air fare. IIRC this is not the case.  The issue with cruise air is not always having the best flight choices.  

  8. I just had an unpleasant experience with a travel agency.  I had paid the deposit, and then mentioned that I would like to make two or three payments to spread out the cost over 3 or 4 payments for a cruse costing approximately 7,600 dollars.  The TA told me they could not do this.  I have asked them to cancel the booking and refund their travel agent fee.  I was rather annoyed because I have done this on several of my previous cruises that I booked through a  different TA. that I discovered on cruise critic. 

     

    Is it a correct assumption that Holland America would allow me to make several payments between deposit and final payment?   

     

    Thank you

     

     

  9. I just booked one of these on the Konigsdam and see that there are 14 signature suites and 45 Neptune suites. When I researched I looked for the minimum cabin I would be happy with and a signature suite is perfect.  That being said, I was curious how often a signature guarantee resulted in an upgrade.  
     

    ps.   I will not be mad if I don’t get upgraded.  It looks like all the signature suites are safely between floors with cabins.  
     

    would it be advisable to put a note not to upgrade if it’s possible to get a Neptune suite underneath the lido deck?  
     

    thank you for your patience. I’m still a bit of a rookie with cruising. This would be my 7th iirc. 

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