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About glenbrook

  • Rank
    Cool Cruiser

About Me

  • Location
    Atlantis Florida
  • Interests
    Travel, golf,and living life to the fullest
  • Favorite Cruise Line(s)
    princess, silverseas
  • Favorite Cruise Destination Or Port of Call
    Western Med

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  1. Yes, my clients boarding passes had CO on them but they were still denied priority embarkation.
  2. Yes, I meant Pinnacle Suite. The others purchased Club Orange.prior to sailing.
  3. My clients with Club Orange were denied priority embarkation on their recent NA cruise that had so many issues that I doubt this group will sail with HA again. The upgrades they were offered were to the next category but in bad locations so they declined. In the group was a an owner's suite booking and they were the only ones that did not have complaints. But then again they were not intending to go ashoe at the ports the ship either missed or cut short the time due to the ongoing technical problems with the ship.
  4. After shocks felt all over island, power out and so I am surprised the ship did not skip this port. Guess not since they skipped St. Martin. I would have not disembarked in San Juan if I were aboard. No need to feel the tremors of the after shocks. I hope my group on board is being careful. I had to cancel last week due to an open wound that I received on another ship from a cruise line staff member in Sep. I too have been alarmed by the lack of information forthcoming from HA, I was told the problem had been fixed by several travel agent resources. Just praying now my group has a good time and gets home safely.
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