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About 360Guy

  • Rank
    Cool Cruiser

About Me

  • Location
    Scottsdale, AZ
  • Interests
    Golf, Cruise, Wine
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  • Favorite Cruise Destination Or Port of Call

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  1. I received notice on Friday that due to the announcement by Canada’s Tourism Ministry of cruise cancellations through October 31, our October 22 NYC to Quebec City sailing will not occur. Following a phone conversation with my TA this morning, I used the link provided by Crystal in their email to start the refund of our cruise deposit. I understand from the posts here that it will take 90 business days (about 4.5 months) to be refunded. I’ll post the actual time frame...when it happens! Best wishes to all! Still looking forward to our first Crystal cruise...someday! Bob and Ra
  2. Fortunately the airlines are being very flexible on the tickets so we will be able to use the full value for other travel. Appreciate you pointing this out.
  3. We were booked (deposit) for the 10/22 Serenity NYC to Quebec City. Wondering how long before Crystal announces cancellation so we can file trip insurance claim on the flights. I expect this will take months. Yes this was to be our 1st Crystal cruise but not ready to take FCC until the dust settles. From what I am reading it’s taking a long time to process and we are going through a new TA...feel very badly for her and the agency.
  4. Sadly with the extension of port closures in Canada our first ever cruise on Crystal Serenity booked for October 22 New York to Quebec City will not happen. Perhaps next year. Now to join the long line of others who will wait for their refund and file trip insurance for flights. Still looking forward to finding a cruise so we can experience Crystal...it will happen! Bob and Ray
  5. Thanks I will check that out.... Bob and Ray
  6. Thank you Keith! We have insurance and are hopeful. Appreciate all your insights... Bob and Ray
  7. Hi Keith, We are booked for our first time Crystal cruise scheduled on Serenity from New York to Quebec City. With each passing week and now cancellations through August we are wondering if we will sail October 22. Any thoughts? Final payment isn’t until the end of July. Thanks! Bob and Ray
  8. We are booked on the Pursuit Feb 2021 New Zealand itinerary and are hopeful for the cruise. The video is a nice reminder of our experience on the Quest about 10 years ago and is one of the reasons we’re going back. We love Celebrity and will sail again but ready to experience Azamara in that part of the world. As we all know the pandemic has crushed the cruise industry and it is unfortunate that many have experienced the delays and problems noted here and on every cruise critic board. Hoping we will move forward and sailing begins again...it will be different but I know cruise staff want
  9. Looking forward to our Australia and New Zealand February 2021 adventure on the Pursuit. I saw on the spreadsheet the reference for upgrading the Essentials experience premium drinks to ultimate package by paying the difference of appx. $6 per day. Just confirming this is still in place.
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