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Everything posted by superduper123

  1. It's been a while; I don't recall. How long after departure until you reach the Skyway Bridge? Seems like I always miss it because of dining time. Trying to plan in advance this time so I don't miss it.
  2. Thank you. I will keep trying. Very frustrating.
  3. It's not through a TA. Royal refunded a deposit to me for a cruise that they cancelled. However, I did not get the refund. They did NOT refund it to the card that I made the deposit from, and I cannot understand why.... Needless to say, I am less than happy. I think, but can't confirm, that it may have been sent to a card / account that has been closed. Royal suggested I call the financial institution, which I did. The bank has no record of this, and told me if they received a refund for a cancelled account, they would reject it. I called Royal back, and they cannot help me because they already processed the refund. The financial institution cannot help me because they have no record of the refund. Any ideas how I get my money back?
  4. Who do you call / email to resolve a refund discrepancy if the customer service rep is unable to handle satisfactorily?
  5. I did not. But I will be following this thread out of curiosity. I would love to receive an unexpected refund! 🙂
  6. I agree with you completely. This is one of my concerns as well.
  7. Curious how recently you got to cruise prior to the shutdown? For me it was Feb 15 2020, Adventure of the Seas. 8 Night Eastern Caribbean.......
  8. After five cruise cancellations between May 2020 - Nov 2021, I've decided to hold off booking anything else until there is a clearer picture of what the cruising future will look like. I'm sure many have had more cancellations than me. Is anyone still making reservations?
  9. I don't know if this topic has yet been addressed? If you have cruise credits from reservations made before the pandemic, and you choose not to cruise under (possible) new guidelines, I am curious if they will extend the expiration date, or allow you to then get a refund? I am specifically interested for those who choose not to vaccinate, should that end up being a requirement.
  10. I have not yet received notice that my June cruise on Empress has been cancelled. Anyone else? Is this unusual?
  11. Curious if anyone has tried to get a refund for a non-refundable deposit that YOU cancelled prior to final payment, and then the cruise line ultimately cancelled anyway?
  12. Nothing based on any factual information, and I have personally never sailed on them. Just my opinion because I hear that they are considerably different than Royal. But I suppose that doesn't necessarily mean there isn't a market for what they offer.
  13. And no one hovering over your shoulder and squeezing in between people to order a drink at the busy bar.... 🙂
  14. I am actually a little surprised that they did not go out of business.
  15. I am booked for Nov 28, and just waiting to hear the latest updates on cancellations.
  16. I want to make sure I understand the policy correctly in order to choose the best option for my Nov 28 cruise: 1. Wait for Royal to announce cancellation. Then I have the option for a refund, or FCC. 2. Cancel now and my only option is FCC. (no refund) 3. Lift and Shift to same itinerary next year. I much prefer to receive a refund vs FCC, however final payment is due Aug 30. I am not optimistic cruises will resume by November, and I'm also not excited about having to make final payment, and then wait weeks /months to get my money back. Do I understand the options correctly? Am I overlooking anything?
  17. I am still waiting for my refund for May 4 Empress.
  18. When will the rest of 2022 be open for booking?
  19. Did anyone get an update yet? I got the same letter saying that I would hear back by May 6 with an updated time frame, unless my refund has been disbursed. I know it's only May 7, but I got neither and update or a refund as of yet.
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