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kruiserkatie

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  • Location
    02601
  • Favorite Cruise Line(s)
    NCL

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  1. Love this Haven team. Really go over and above for the guests. We really enjoyed getting to know them. Great personalities that just shine. We enjoyed them so much we are sailing again in October. We now need to ask Ronnie for a song or two. He is talented! Curious as to how many guests enjoyed the impromptu performances. I think that NCL should consider adding light entertainment to the Haven on the larger ships. Maybe an acoustic guitar in the observation on a night or two.
  2. Hi there, We sailed with you that week. The Haven was amazing. So sorry to hear that you had this issue! We just booked to go again on 10/9. Could you please share the cabin # that had this issue as I would prefer to avoid this issue if it is ongoing. Thank you!
  3. Hello Gary, I will be sailing in 18100 for a back to back for the first 2 sailings out of Jamaica. I will be happy to report back on our experience! in the interim, I would love to hear the experiences of any who have enjoyed those suites on prior sailings. I am also a planner. Excited for this next adventure!
  4. Royal and Celebrity just announced sailing starting in June out of Bahamas and St Maarten. Over 18 must be vaccinated to sail. Under 18 must have negative PCR test within 72 hours.... Will NCL follow suit?
  5. Additional work is being done at The shipyard in Charleston per their social media page.
  6. We sailed with a group of furries.. adults in elaborate and expensive character costumes. It was fun to see their interaction. They have their own rules for engagement with others. Initially skeptical but they won me over. To. Each their own. 😄
  7. Welcome back! Enjoy your holidays! Then please come and share your experiences. I am sailing the Encore Haven in June. Thank you!
  8. I am sorry to hear your experience was subpar! On 2 occasions, we have sailed in the Garden Villa on the Dawn. We had Roel for 1 sailing and Bowen on the other. They were superb. Each came to the room the first day to meet with us and discuss our needs. They popped in every day to check in on us. We had 1 minor billing issue and it was handled without a visit to guest services . The butler was always available with a smile and an inquiry for what we needed. I have many more examples of top-notch service.We were truly spoiled. We experienced all of the service you outlined as service you experienced in MSC YC and more. I am wondering if there are variations ship to ship. I have learned to speak with the concierge if we have any butler challenges (2 issues in 15 +cruises). I would also suggest speaking to the General Manager for any concierge/butler issues that are not quickly resolved. Everyone deserves the level of service they pay for. Especially for the amount you pay for a Garden Villa. I am curious to hear from others on their GV service level.
  9. Heading to the island in November. How is the access to the restaurant? My mom walks with a cane and I am wondering about the access. We would not be visiting the caves, but possibly enjoying a bite and a drink at the restaurant to enjoy the view. Also open to suggestions for a nice lunch spot with a view. Thanks !
  10. Which ship? We have sailed numerous times on the Dawn in the Owner's Suites on both deck 9 and 10 to Bermuda. Sailing on the Gem in an OS on deck 10 in June. For those ships, the OS on 9 and 10 also have the side balcony. If it is too windy out front, you can enjoy the side balcony as well. Many times we we have been able to use the front balacony on seas days. A few times we encountered rough seas and it was not accessible. Amazing views coming onto and out of Bermuda from that location. Great cabins!
  11. Thank you for posting. I can read it even with the wonky positioning. Appreciate your sharing !
  12. Hi All! We are booking high tea at the Hamilton Princess on a Sunday in June. Our ship docks at 1pm at Dockyard. Will taxis be readily available ? Due to mobility access issues and schedules, a taxi works better than the ferry for us. Can anyone provide a guesstimate on travel time as a reservation is required. Not sure if 3pm is cutting it too close. Also, is it difficult to get a taxi back to Dockyard on a Sunday around 6 pm? Thank you!
  13. Check out the webcam as progress is being made....maybe a repurpose of one of the America's Cup buildings to provide temporary customs screening? Yesterday the Bermuda webcam was focused on the ship docked at Heritage Wharf. When we looked around 5:30 pm the camera shifted to King's Wharf where a shell had been constructed in the King's Wharf pier area. This morning, the "skin" is being applied to the shell...looks like structured tent. Hopefully a good sign.
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