When you pull up his FB page, scroll down a little bit and you will see "See Visitor Posts" click on that and that is where you will ask your question to John. He really does respond to these daily, unless he is not on FB that day. If you read his posts, he will usually say when he is not going to be available on the Visitor Posts. But usually his assistant answers, and if it's something John needs to know about, she will let him know.