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Everything posted by b94race

  1. We just got off Getaway and had such an amazing experience with certain staff members. I would like to go above the "shining star" card and send a personal email to either the staff's supervisors or to Norwegian directly. Does anyone know how I can get in contact with the "heads" of departments to send a personal thank you? I work in customer service and know how a far a letter of appreciation can go (rather than always hearing the complaints). Thanks
  2. Never mind - I found it. I also checked to book a cruise from scratch and saw that some of the offers we were given to bid on were sold out. So, I put in a bid on one that is still available. Fingers crossed!
  3. My husband put in a bid under his login. Where would I see if it’s processing or pending?
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