Jump to content
Cruise Critic Community


  • Content Count

  • Joined

About KAKcruiser

  • Rank
    Cool Cruiser

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. I would guess that the cruise lines don't want to cancel cruises until the last possible minute. By letting people book cruises that may not happen, they keep everyone interested. Also, it is that much longer that they can hold onto the money before having to issue refunds.
  2. The "Have it all" sale also applies to Holiday cruises in 2020.
  3. Received my refund on the credit card today - cancelled March 19 for cruise March 27. So happy.
  4. I'm waiting for a refund on the Rotterdam cruise of March 27. I submitted a refund request on March 19. No word yet.
  5. I would love to go to Bermuda from Fort Lauderdale maybe with stops in Virginia and South Carolina.
  6. I wonder if they sent this letter to try to appease all the people who have been complaining about the lack of communication or if they have decided to delay refunds even longer. Has anything changed?
  7. Sunsigngirl - What was the date of your cancelled sailing? I am curious to know in what order they are doing the refunds.
  8. So, are you saying that someone finally received a cash refund? This is the first one I've heard about.
  9. I'm happy to have lots of refund threads. What could be more important to most people than getting information about their refunds? I also agree that it lets HAL know how impatient people are getting.
  10. Yesterday someone in the HAL accounting department told me that it was 60 days from when HAL cancelled the cruise.
  11. I think that it is a good idea to write about how upsetting it is not to receive our refunds. Maybe HAL will pay attention if enough people complain. I wouldn't mind waiting as much if we were given some kind of timeline as to when to expect payment. I submitted the paperwork seven weeks ago and have heard nothing from HAL.
  12. I wouldn't be so sure that your refund will be that soon. I cancelled mid-March and they are telling me maybe the refund will appear in mid-May. I don't think anybody from the March cancellations has received their refunds yet so I wouldn't be too optimistic about April yet. Good luck.
  13. The Zaandam was due to go to drydock a few weeks ago but did not. Not sure what is scheduled when it finally does.
  14. That was my understanding also. But, we were on the Volendam in November 2019 and they had the big flat interactive TVs on the wall in the Neptune Suites. They had just installed them.
  • Create New...