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cinci4u

Members
  • Content Count

    133
  • Joined

About cinci4u

  • Rank
    Cool Cruiser

About Me

  • Location
    Cincinnati
  • Interests
    Travel, Travel, and Travel
  • Favorite Cruise Line(s)
    Go for the destinations not cruise line
  • Favorite Cruise Destination Or Port of Call
    Venice before it become overcrowded

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  1. cinci4u

    Buyer Beware

    I am bad for not getting things in writing from the representative that I was dealing with. However, based on Viking’s so called reputation I should not need to and the manager should honor what there representative states especially if they record calls.
  2. cinci4u

    Buyer Beware

    I asked the manager I was dealing with if they record phone calls and she said yes. I than asked her if she would be able to review the call and verify what I told her was correct. She said nothing. I guess people call what happen to me as the old “Bate and Switch” game.
  3. cinci4u

    Buyer Beware

    It comes down to what the representative told me before I booked the cruise. He told me that I would not see a lower price in the future and if I did, I would get the lower price. And yes, I was dealing with Viking directly. It is the fact that the representative lied to me to get my business. I never expected the representative to lie to me because of Viking’s reputation. And yes, $200 is peanuts when you looking at spending over $10,000 for cruise.
  4. Cruise Critic Members, Buyer beware!!! We are booked in a March for a 9/2020 cruise with Viking and are frequent cruisers on other cruise Lines and are cruise critic members. Thought we would try Viking and talk about great disappointment in the cruise line. We booked our trip; given a price and we specifically asked if we saw the price decrease would we get that price and was told they would rebook us to get the lower price. The price did decrease by $600.00 and we called Viking and was told there was nothing they could do about it. Asked to speak to manager and got hung up on. Called back asked if we cannot have price decrease can we be upgraded instead. No upgrade no decrease in price. We will never sail this cruise line, and are cancelling our cruise.
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