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excitedofharpenden

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Posts posted by excitedofharpenden

  1. 15 hours ago, uktog said:

    Not sure I can fully follow the previous post (please if you are able proofread!) but I understand that the Crew Fund via guest relations is the correct place to give any additional support not individual gifts. There are several unseen stars who are also affected. 
    There may also be misinformation floating around about pay so I’d stay out of that conversation. It’s not for us to judge contracts and terms of employees without all the facts from both sides and if it was me I wouldn’t want my personal circumstances discussed by others 

    I agree. I'll leave it to Azamara to sort things out for the best. Ship life can be pretty challenging at times, but Azamara have good protocols.in place. None of my business.

     

    I'll also say that posting such things here I feel is more about making the poster feel good than helping crew. If I was going to do it then I'd be more discreet. 

     

    Phil 

    • Like 6
  2. 5 hours ago, flydc said:

    I'm on the Onward later this month around Vietnam and Thailand. Not sure what port we use in Ho Chi Minh / Saigon ? ? ? Last time we sailed there was on SilverSea about 10 years ago and we docked right in town. From what I read now, we may be docking 80 km out of town? ? ?

     

    I see Journey was there on March 2nd. Anyone have any info as to which port they used? How far from town? 

     

    I was hoping with a small ship we'd be right in town like SilverSea!

    You'll dock in the same area as Silversea, ie right in town. 

     

    Phil 

    • Like 1
  3. On 3/8/2024 at 4:26 PM, Grandma Cruising said:

    We have been sailing on Azamara for over 10 years and have never known any passenger cabins on Deck 3.

    There were indeed guest cabins on deck 3. They have portholes, but as Benthayer says they are now crew cabins/guest entertainers accommodations etc. 

     

    Phil 

    • Like 1
  4. On 3/7/2024 at 12:51 PM, blag said:

    Really? I have taken at least 7 cruises with Azamara, and I have never seen cookies and drinks in any terminal following check-in.

    However, on one occasion in particular, in Dubai, I do recall slowly shuffling along in a long line in a sweltering building. There was no seating available, and no refreshments of any kind. We stood in that environment for at least 45 minutes, in the priority line. When we eventually reached the head of the line, there was a problem with the scanner the agent was using, which reduced the number of viable desks to one, and the selfish, boorish guest took it upon himself to engage the operative in a one-sided 5-minute 'conversation' about his flight to Dubai.

    Never seen that either. Some people have no clue!  Unfortunately they are everywhere. 

     

    Phil 

  5. 16 hours ago, Wandering Words said:

    Does anyone know how long Tine is on for, she is one of the best FCM. We board 18th April 🤞🏻she’ll still be on and can help us untangle a couple of things

    No, I think she gets off mid way through the next cruise. She's handing over to Michelle Graham. Also a star so you've lucked out. 

     

    Phil 

    • Like 1
    • Thanks 1
  6. 52 minutes ago, uktog said:

    The specialities weren’t busy on Quest at $49.95 other than suite guests or officers/crew on the later time slot when no one was coming. I think it was also affected by their only being one show at 9 

    I think we just have to wait and see and let it bed in. I've been on cruises where the Specialty Restaurants have been busy. Conversely some have been very quiet. No reason. Money is an emotive subject so people will vote with their feet. Or maybe just get used to the new price (which is what they want). I'll make my feelings known. 

     

    Phil 

    • Like 2
  7. 5 minutes ago, excitedofharpenden said:

    I'm not sure they give that amount of autonomy and feel it would cause chaos. May simply be the start date is staggered depending upon the away the itineraries are working through?

     

    Phil 

     

    Or gauging reaction and effect on bookings?  As I said before, my feedback is it's too much. $100 per couple is a lot. 

     

    Phil 

     

     
    • Like 3
  8. Just now, excitedofharpenden said:

    I'm not sure they give that amount of autonomy and feel it would cause chaos. May simply be the start date is staggered depending upon the away the itineraries are working through. Or gauging reaction and effect on bookings?  As I said before, my feedback is it's too much. $100 per couple is a lot. 

     

    Phil 

     

    • Like 1
  9. 13 hours ago, royallondon said:

    Since we are just expressing our own interpretations, I'll offer another hypothesis:  Sycamore Partners knows how to make money, at least in the retail private equity business.  Perhaps they told the food and beverage managers that they need to make more money, and they gave them some freedom on how to achieve those goals.  Perhaps some managers ran their numbers and determined that they couldn't make a profit with the current prices, butother managers decided to cut costs in some other way.

     

    I Hope this isn’t the case as there needs to be a consistency of offerings across the fleet (IMHO).

     

    I'm not sure they give that amount of autonomy and feel it would cause chaos. May simply be the start date is staggered depending upon the away the itineraries are working through. 

     

    Phil 

    • Like 1
  10. 10 hours ago, KevintheIrishDJ said:

    Raw. I think that is why they were willing to give us a free visit.

    I don't think it would be raw. Unless they forgot to put it in the oven or thought it was beef tartare😄. You wouldn't like the way my friend has her steak. Blue.  Even too rare for me. 

     

    Phil 

    • Like 2
  11. 1 hour ago, GACRUISER456 said:

    I believe all ships have steam rooms in the locker rooms at no additional cost. 

    That is correct.  And the showers in there next to the steam room are pretty good too. The Elemis Revitalise Me product they have are really good. 

     

    Phil 

  12. 3 hours ago, KevintheIrishDJ said:

    On the 11/30/23 Onward, we ordered chateaubriand medium. It came out raw. Usually don't like to send food back because the give u a new item. Fortunately, they kept the original but it was still underdone. At lunch the next day, we were offered a free visit. I insisted on paying and we DIDN'T order chateaubriand.

    Raw or rare?  I've had chateaubriand in Prime C many times and it has always been cooked perfectly. I like mine medium rare though. Maybe when they cooked it again they didn't let it rest enough in the rush to get it back to you?  It's a good size piece of meat so they probably didn't want to start again. Once it goes wrong it never seems to come out the way it should have done in the first place because the timing is all wrong. 

     

    Phil 

    • Like 4
  13. 18 minutes ago, cinnamon said:

    My cruise is on 8th April. Any idea when they offer the upgrades if successful. 

    Corinne, I think it varies depending upon the cruise and how well it's sold. I got my offer Monday and the cruise leaves Thursday. This Japan one has been sold out on travel agent websites for months, but the Azamara website showed one or two. 

     

    Good luck!

     

    Phil 

     

     

  14. On 3/3/2024 at 1:21 PM, Lovemychoos said:

    We did the same this week.  Replied to the email, and got a phone call within 15mins.  All sorted and the lady I spoke to was lovely and very helpful.  Very impressed as it's our first Azamara Cruise

    Same here. Very impressed with the service. Very straightforward.  Rang UK number and actually got through to the person from the US who sent me the email. Was able to confirm location before approval. 

     

    Phil 

    • Like 7
  15. 1 hour ago, MomC said:

    Since I am traveling solo for the first time, I have not booked a Club Continent Suite—thus, I will have to pay to eat in one.  When my husband was alive, we were in a suite; thus we didn’t pay and that was why I didn’t remember the charge.  Do I still get house cocktails included in the price?

     

    Thank you,

     

    Mom C

    The fee for the Specialty Restaurants has recently been increased to just under $50 pp. 

     

    Phil 

  16. 10 hours ago, ghstudio said:

    Trying to decide the options...the cost difference isn't very big.  We have a P3 booked, but thinking of moving to a V? or P1. Warm weather cruises so we will use the balcony.  Your thoughts????

    My first choice would be a P1 on deck 6 or 7, not deck 8and second a V1 on deck 7. 

     

    Phil 

  17. 2 hours ago, Riocca said:

    I think you’re right it’s a long time since we changed loyalty level, although I’ve looked at the latest loyalty t&c’s and can’t see a mention of 50% of anything.

    I only remember because was much less "sophisticated" in its calculation when I went through it. 

     

    Phil 

    • Like 1
  18. 6 hours ago, Riocca said:

    Correct, there’s always been the requirement for over 50% of the points to have been earned with Azamara.

    Number of cruises, not points. That was how it was worked out for me. 

     

    Phil 

  19. 2 hours ago, Laganlady02 said:

    Of course I did not want to make that assumption.

    For example the four cruises may have been taken in a club world suite (18 points per day). This would equate to approx 21 days in a CW suite (

    approx half of the 750 points required).

    So, it is indeed possible.

     

     

     

    The 50% rule is based on number of cruises, not points. 

     

    Phil 

    • Like 1
  20. 42 minutes ago, Laganlady02 said:

    When you are next onboard ask the Future Sales rep to print out a copy of all your cruises (this will include both Celebrity and Azamara cruises). 

    You can then see what points are attributed to your Azamara cruises.

    If you are moving from Discoverer to Discoverer Plus and have only four Azamara cruises it's never going to be enough to meet the 50% that Riocca has correctly stated. 

     

    Phil 

    • Like 1
  21. The only one I've seen is BBC World. No proper UK channels. It's always been more US focused, but even then it's limited. TV entertainment is not a strong point on Azamara, nor the TVs themselves. Which is ok for me. 

     

    Phil 

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