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sp2

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  1. **I am speculating only**. I would think it is more difficult for HAL to cancel a large group that has been, perhaps, heavily promoted to a particular target market by the organizers, special on-board events planned for that group, special guests, speakers, and entertainers perhaps booked by the organizers for that particular week. These cruisers may have paid a premium over what others have paid for the same cruise, although it may not all have been paid to HAL (some would have perhaps gone to the organizers to defray costs like booking the entertainment). It may be difficult for organizers to refund those costs to clients if a cruise is cancelled by HAL. They would also be disappointing a group of customers which were perhaps not particularly loyal to HAL, and they might lose the potential for those customers as repeat customers. Again, it’s only a theory; I have no inside info. I agree that it must be difficult and take planning to find dry dock space, as I would imagine it gets booked up in advance. That’s why I find it hard to believe they don’t have it already on the schedule at the dry dock. The captain said it will happen in Freeport in February, according to another poster who was at last week’s Captain’s talk. So why can’t they communicate the date as early as possible to their clients who will be affected, so they know what’s happening? It’s not like they are going to just drop in for an oil change. That was the point I was making.
  2. First of all - Fatcat, it sounds like you are off to a great start in 4166 and enjoying that big balcony! We enjoyed it back in December! Having said that, I would like to indulge in a bit of speculation. If you don’t want to read that sort of thing, stop reading now.... Another thread mentioned that there is a large group sailing with them on the NA on the Jan 11 cruise. So I popped over to the CC thread that lists charters, groups and dry docks. Looks like NA is chartered for the Jan 18 and 25 cruises, as well as the Mar 7 cruise. Also, there are large groups sailing on Jan 11, Feb 8, Feb 22, and Feb 29, Mar 14 and Mar 28. So IF HAL is trying to schedule the azipod repair for February as suggested at the Captain’s talk, that only leaves Feb 1 or 15 cruises without large groups or charters. Just a thought and sorry to indulge in speculation, but that’s all the info HAL is providing at this point. It’s baffling to me why they are withholding this info. I just checked, and all February cruises are still available to be booked on their website?? What a mess. I really feel for those with an upcoming booking. I know these things can’t be helped and mechanical things do break, but I can’t help feeling they are handling this very poorly.
  3. Posted December 30, 2019 Hi venice07, I already posted this to the other thread that you posted in December about the same topic. There was no code given at the demos in December on NA, you just go to the link below and can sign up for two months free access. They do ask for a credit card so they can start billing you after 60 days. You need to cancel it before the 60 days are up or you will be billed. “We were on the NIeuw Amsterdam Dec 7-14 cruise, and I went to several of the America’s Test Kitchen cooking demos. I think they were held on each sea day and also on an unexpected sea day when we couldn’t dock at Grand Turk. I found them entertaining and informative. They were held in the BB King club, but it seemed to be a full kitchen set up on the stage. The chef was quite good and they also played short video snippets from the show to supplement the talk. The chef did explain there would be no sampling of the dishes since it wasn’t a proper cooking facility. There was no mention that this would be discontinued on HAL; I hope they do continue. The chef Cassandra mentioned that if you go to www.americastestkitchen.com/onboard you can get access to all the recipes made on-board HAL by ATK, plus free 2 months of access to ATK’s online cooking school if you signup. Good luck!“
  4. Well that is disappointing. Can you update us after your cruise? have a wonderful time!
  5. Hi venice07, We were on the NIeuw Amsterdam Dec 7-14 cruise, and I went to several of the America’s Test Kitchen cooking demos. I think they were held on each sea day and also on an unexpected sea day when we couldn’t dock at Grand Turk. I found them entertaining and informative. They were held in the BB King club, but it seemed to be a full kitchen set up on the stage. The chef was quite good and they also played short video snippets from the show to supplement the talk. The chef did explain there would be no sampling of the dishes since it wasn’t a proper cooking facility. There was no mention that this would be discontinued on HAL; I hope they do continue. The chef Cassandra mentioned that if you go to www.americastestkitchen.com/onboard you can get access to all the recipes made on-board HAL by ATK, plus free 2 months of access to ATK’s online cooking school if you signup. Good luck!
  6. I would not get too concerned at this point; I’m sure it will be fine. Keep in mind, our experience was on the morning when it first happened. I believe the captain may have been “holding the ship in place” somehow while we waiting on the tugs to help us into Port Everglades. It seemed like we spent some time just sitting with Port Everglades in view. No repairs had been done yet and perhaps they didn’t yet know the exact cause. Just speculating but they must have done something as far as repairs when the ship was in Freeport (besides just inspections?). It is a great cabin otherwise with a huge double balcony. We had a lounger as well as the chairs, footstools and table and plenty of room. I’m sure they will try to make the ride as comfortable for you as possible. It was a great cruise, great service and food. I hope you have a great time!
  7. Wesport, how was your night? Did you get any sleep? Will they move you to another cabin? We also were on the Dec 7-14 sailing, in 4166, which is on the port side near the back of the ship. We experienced a LOT of vibration on the last night. It felt like driving on a washboard surface. We did not get much sleep and it did make me feel nauseous, sort of like you were in a paint shaker! so we were glad to disembark. I feel for you if you are experiencing that all the time. Hopefully they can find you a better cabin, or figure out a fix that will work for you.
  8. Thanks everyone! All packed, mani/pedi done, and ready to fly down tomorrow for a couple of days in the sun before boarding! Can’t wait!
  9. We have sailed the Panama Canal cruise on Zuiderdam, and we had booked on the Caribbean Princess (also Panama Canal) but ultimately cancelled due to changes to the itinerary caused by the ship’s then propulsion problems. I would assume that is fixed by now, but for me, the biggest difference is - do you want to see the old locks or the new ones? Caribbean Princess transits the new locks to Gatun Lake (she can’t fit through the old locks). Zuiderdam transits the old locks as far as I know, and to me would be the more interesting cruise. If you can, get one of the aft wrap balconies on deck 5 for a great up close view. It was one of our favourite cruises. We’ve had good food on both lines. good luck choosing!
  10. Hey Jeff and Patti, I’ve been lurking all along and following this great review - another great review Bravo! Your writing and Patti’s pictures make for a great read. I’ve been dealing with a health issue the past few weeks so it was great to look forward to your posts. We were supposed to be taking a Danube river cruise next week but unfortunately had to cancel. We are booked on a Caribbean cruise on the Nieuw Amsterdam leaving in 4 weeks so hope I am better by then. Paul says we’re going because the sea air will do me good, and I can recuperate at sea as well as at home! so you have to update us - how did Ryan make out with the hole in the roof?? sharon
  11. Hi Jacqui, We will be on Dec 7/19 sailing of Nieuw Amsterdam 7 day Caribbean. Celebrating our 23rd anniversary, my birthday and our 25th cruise! Can’t wait to be back on HAL. Where do you live in NB? Hubby’s family hails from Saint John but also lived for some time in Richibucto. Beautiful country and started his addiction to the ocean going out on the lobster boats as a kid. thanks for posting this! Sharon
  12. We are considering a cruise on the Nieuw Amsterdam. We have sailed on the Vista class ships (Westerdam, Zuiderdam) but not on the Signature class. We really liked the aft balcony cabins on Deck 5 (like 5185) because of the extra long balcony with loungers as well as a table, chairs and footstool. We also liked the fact that these balconies are fully covered. Can someone tell me, are the aft balconies on NA similar? Does choosing an aft on deck 5 (like 5193) similar to those on Vista class, and do the balconies get smaller and more exposed as you go up? Also, does anyone know when Explore 4 usually starts? We are looking at cruising in Dec 2019 and can't decide whether to book now (and purchase drink package later) or wait for Explore 4. Thanks! Sharon
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