Just came back from 2 cruises One on NCL and the other on Princess. We can all agree that there have been a lot of cutbacks, us seasoned cruisers have come to expect a certain level of service, but new cruises don't know what they are missing, and are happy with their drink packages, food choices, and lack of entertainment.
NCL service has been horrible, they are only doing cabins once a day, not happy, but can adjust. What I did not like was the vacumes, linen cart, and trash bags out in the hallway 10 hours a day. We were on a Caribbean cruise, and the pool deck had very little help, drink glasses and plates everywhere, the pool water was like artic water, no one could use the pool, and about 500 people complained asking to heat the water a bit fell on deaf ears.
The real deal breaker is that they now shut the ice cream machines down at 9:30. Come on!!!!!
Lets talk, am I wrong?