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MaskedTurtle

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  • Content Count

    542
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About MaskedTurtle

  • Rank
    Cool Cruiser

About Me

  • Location
    Long Island
  • Interests
    Cruising, Music, Crafts
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Caribbean

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  1. Thanks everyone. I did not get the insurance because it seemed like a lot for this trip. We've gotten it in the past and have never needed it. I figured we could spend that money on other cruise stuff. It's been a few years since we've cruised, so yes, I did ask a lot of questions here, partly because I needed the info and partly because of the excitement of taking a cruise again. We definitely will go, but it just won't be right now.
  2. Thank you. Right now I am just stressed, concerned, upset...you name it. I'll have to keep an eye on my credit card for the refund.
  3. OK. Thanks. Do I have to contact Royal at all to make a request, or will they just automatically process things?
  4. So, I have a question I didn't want to have to post, but here it goes. First, a little bit of background. My mom, sister, niece and I were supposed to go on a cruise on the Navigator next Monday out of Miami. My sister had fairly major surgery a week and a half ago, but was still ready to go because she thought it would be good to relax. Unfortunately, due to some complications, she can no longer go. My mom, who has had her own health issues, who my sister and I take care of, doesn't feel comfortable going anymore. My sister cannot currently care for my mom in her condition because she herself now needs some care. So, it looks like I'll have to stay home too. The cruise will most likely have to be cancelled. I am not entitled to a refund of any cruise fare. My question is about a refund of the port fees. I've read on these boards that if guests end up not going, they are refunded port fees, etc. Is that only if some guests do not cruise, or would that apply if nobody booked to the room goes? Also, does a refund apply in the case of no-shows, cancellations or both? I am wondering if I need to go through the steps to officially cancel or not. And, are the gratuities also refunded if we have pre-paid them? Thanks for any answers.
  5. How did it go? What area did you end up on Cococay? How was it navigating the island with a parent on wheels? Our cruise is in a week, and my mom will be in a wheelchair.
  6. Does anyone have an updated cabana map?
  7. I consider not taking the official transportation back to the ship leaving early. We would definitely let them know if we want to hang back.
  8. If we book a tour type excursion, and we want to stay longer and not take the transportation back to the ship, does RC care? Or would they be panicked that some passengers did not return to the ship on the official transport? I know some excursion descriptions specifically say that you can stay and wander or head back to the ship, but this one doesn't say. My niece and I want to do the Discover Atlantis tour, but we want to stay longer than the 2 1/2 hours to explore more and do the shops and casino. Would that be an issue as far as RC is concerned?
  9. Thanks for the recent intel. Which beach area did you stay at/in/on? How far was it from where you settled to the walkways? My mom can only walk very short distances before getting winded and wobbly, so I'm trying to figure out how she'd do if walking is necessary, especially if there is more loose sand than packed sand. I assume nobody said anything about locking the wheelchair somewhere. I am concerned that you said you didn't see any beach wheelchairs. I read somewhere that there are 2 or 3 locations that they are usually placed, and sometimes they do go quick, so perhaps you didn't get to any in time. I'm hoping that's it. I'm gonna try to get off early enough to grab one. I think I'll bring some sort of cover or disposable plastic (maybe a cheap shower curtain) to cover the wheelchair if we leave it. My mom doesn't go in the water anymore, but I do, and I appreciate the caution about the sand. I sometimes lose my balance in the water. We are going to try to stick with Chill Island since it seems to meet our needs and interests. We've never been to Cococay, but we have been to Labadee, which we love but Mom was much more mobile last time we went. We're hoping for the best this trip.
  10. Are there any official areas to leave regular wheelchairs after transferring to the sand wheelchairs yet? I was planning on bringing a bike lock and chaining my mom's chair somewhere. Would that be ok/allowed?
  11. Do you know where they are located on the ship? And, would it be better to use wide-mouth bottles, or can those with smaller openings be used?
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