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kazu

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About Me

  • Location
    New Brunswick
  • Interests
    gardening, SPCA, dogs
  • Favorite Cruise Line(s)
    Holland America Line
  • Favorite Cruise Destination Or Port of Call
    Europe, exotic

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  1. kazu

    Before I call HAL

    Others have reported that there are issues right now with posting of the credits. You should get credit for your suite but from what was posting it may not happen for a few weeks. The Mariner's society can give you the latest update - but yes, you are entitiled to the double day suite credit no matter who you book through. this thread is on the front page with the details and reports -
  2. Thank you kindly for confirming πŸ™‚ Much appreciated.
  3. kazu

    Tipping

    Bolding is mine. That is exactly what we have been saying. If you remove or lower the HSC, the cash tips have to be pooled. If you leave the HSC in place (or increase it), the extra cash tips you choose to give over and above the HSC are your stewards' to keep.
  4. kazu

    Tipping

    That sounds like it comes from the old days of "suggested tipping amounts" and not when HSC was in place to me? But since it's not a HAL contract, it's kind of a moot point. HAL's has been posted on these boards in the past and it's very clear.
  5. kazu

    Another question on SY GTY Reservation

    HAL allocates rooms to the different segments and can move some around depending on how different segments are selling pre-cruise. This is not unusual at all and something that HAL (or their computer) knows how to do. If you are booked on the 14 day, then you will be assigned the same cabin for the entire cruise. πŸ˜„
  6. kazu

    Volendam 23 day highlights

    Great report. thanks for sharing. Csaba is a great Cellar Master. Glad to hear that you had him on board and enjoyed a dinner with him.
  7. kazu

    Can I bring wine on board?

    Bolding is mine. If you buy a wine package, you are not guaranteed those wines will be available. If they run out, they run out. But, what they will do is substitute the sold out wine for another, better one without a change in the price if you have the wine package. At least, that is what has always happened on our cruises.
  8. Happy to add you πŸ™‚ Just to confirm, is it the 14 day please? Thanks πŸ™‚
  9. More wonderful reporting and pics and videos! Fabulous Rich. πŸ˜„. Thank you. Love the sink story and your new friend. So sorry to hear that Roger has been bitten by the cruise crud bug. And that it is affecting acquaintances. Uggh. Glad you are getting over it and hope that Roger recovers quickly.
  10. kazu

    Superior Suites amenities

    Telephone concierge, binoculars, umbrella, more pillow selection. That's about it. No butler in the Signature Suites. Or the higher end suites on HAL.
  11. At $49 PP ist doesn't sound like the same thing to me.? Could it be the Cellar Master renamed? (The price matches close) Wine is included with that too. I haven't done a Chef Rudi/Master Chef dinner for a couple of years because it wasn't offered but I am quite sure the price was over that back then. Chef Rudi/Mster Chef's Table is 18 people max and around $120 IIRC. I believe HAL has stopped them for whatever reason, so it could be that you are embarking on a different dinner with the same name? Sel de Mer is that price and wine is NOT included so take a double check. If it's Chef Rudi's Sel de Mer, wine is NOT included. It's a totally different thing. I wouldn't want to take you astray.
  12. Absolutely. Usually you are met in the PG Bar (if there is one on your ship), hosted to champagne, champagne at the dinner, numerous wines, port and dessert wines πŸ™‚ the billing is broken down separately as they do for the Cellar Master, but it's one price when you book. Wine is usually very good at these. πŸ˜‰
  13. Sounds lovely πŸ™‚ What a great group of celebrations. Delighted to add it for you πŸ˜„
  14. kazu

    Tipping

    Yup, another person that doesn't know the facts. China Shrek is revealing all too much. Crew members don't pay taxes in the US they pay them in their own country. Not our circus - not our monkeys. Actually, I did pay taxes on my tips years ago - you just declare them. The Government isn't stupid. πŸ˜‰ I'm quoting you as I don't want to give China Shrek the benefit of a post. πŸ˜‰
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