Jump to content

13cheermom

Members
  • Posts

    1,833
  • Joined

About Me

  • Location
    east coast
  • Interests
    na
  • Favorite Cruise Line(s)
    na
  • Favorite Cruise Destination Or Port of Call
    carribean

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

13cheermom's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Anyone know anything more specific as to what the changes in coding and pricing will be going forward?
  2. Yes and hope you never use Princess gift cards to make any of these payments, because that is another nightmare to recover refunds on cancellations. I finally just filed it away and went back about 4 months later to check the balances on the original gift cards. It isn’t worth my sanity to get but so worked up about any situation, lol. Good Luck to all!
  3. Thanks for the tips, it took me about that many tries, lol. We had to cancel a cruise right before final payment and never received any cancellation letter or indication that it was done. Thanks to this thread I was able to confirm that someone actually did take care of it. Good Luck to everyone!
  4. I have been dealing with a partial refund to credit card and cash refund check since February. The specialist says she has processed the refund twice now, each time stating 5-7 business days for card to be refunded, however still no refund showing up. We are now going on 100 days and counting.🤣. Guess their 5-7 days is different than mine. 🙃
  5. Yes you can, I just did so his morning and used over $1K in Princess gift cards for our cruise this fall. Just make sure you get someone that knows how to apply them correctly in the system.
  6. Just a quick reminder that you CAN use Princess gift cards to purchase excursions before you sail. I know it says somewhere that you can't, however we have in the past and did so again this morning. You do have to inquire with the rep. you get if they know how to do this. It is a different part of system than the regular credit card screen. But don't let them tell you no, some are not trained and familiar with how to do this. Also EZ-Air can also be paid with gift cards as long as it is paid at the same time as your final payment for your cruise payment. Can't be added after cruise is paid for though. It can be frustrating trying to get rid of gift cards to redeem when not all employees are trained to do so.
  7. So you have to be careful and have EZ-Air added to your total booking and pay everything at one time. One time I had my EZ-Air cancelled and I had already prepaid all with gift cards, so once it was cancelled it got refunded back to the gift cards automatically. However when I went back in to add the new EZ-Air booking, it wouldn't allow me to use gift cards on just that purchase and I had to pay with a credit card. I just wish they would get this shore excursion thing figured out. A payment is a payment in whatever form of card it is.
  8. So why is it that some don't have a clue how to process the gift cards. I mean it should be on of the steps in taking any form of payment for any services that Princess offers. I called yesterday and said that I had several excursions in my personifier that needed to be paid with gift cards. The guys response to me "Well I am sorry unfortunately we only accept gift cards branded by the Princess name", which I then responded "Yes these are Princess Gift Cards", I mean what other kind of cards did he think I would be using?? Then he preceded to ask for expiration dates for the first card, of course there are no expiration dates on Princess Gift cards, so I knew he didn't have a clue of how to process them. I finally asked him if he wanted the 4 digit code, and his response oh sure will try that. He then proceeded to tell me that weren't going through. He then puts me on hold for like 10. minutes and says well according to his research, excursions can't be paid with gift cards as well as EZ-Air either. So I knew he was clueless, and told him he was incorrect and I would call back and talk to someone else. Can't Princess train their employees on simple things like taking payments, after all isn't the what they need now is more revenue coming in???? It shouldn't be that difficult to do simple transactions like this and so frustrating and time consuming.
  9. This is what we also do all the time. They are nice and small and fit in a pocket to just grab before you leave the cabin and go to eat. They also don't need refrigeration which is good as well.
  10. I know the feeling, actually suffered a broken ankle and lower leg back in 2012, you can't help but gain weight when you are immobile 😂. Glad you are venturing back out again, we went on our first European cruise a year after my accident and it was great. Did have to rest my ankle in the evening due to swelling at times, but overall it was the best thing for me to get all that exercise. Try to just take it slower and you will be fine! Following along . .
  11. Thanks to OP for this post! It just gave me an idea for a gift for my new grandson, by the time we go in October it will be perfect for him 🥰
  12. When we were on the Emerald Princess, they actually had scones and jams and similar tea type deserts available at the buffet area. Just happened to walk through and notice it, so we would return on other sea days around same time to see if they were offered. Just a nice way to enjoy the tasty treats without the tea if you would like. ☺️
  13. I agree with this, since when do I need to add a tip when I have to walk up to a counter and place my order on a kiosk and have to return to the same counter to pick up my own food, and then when I am finished eating I have to clear my own table and dispose of my trash. The staff has done nothing but prepare the food and that's it. We are more likely to offer tips when it is not expected or thrown into the mix every time we turn around.
  14. Emerald does, we sailed on her last March 2022.
  15. So we are more long-term Carnival patrons, however were told go Princess for Alaskan cruises. So we booked Princess for Alaska in 2020, however we all know how that ended up. But we also had our ship changed prior to cancellation, which has never happened with Carnival. Then fast forward to re-scheduling for a Panama Canal cruise with Princess for March 2022, and again had ship changed before sailing. We now have a Canal/New England cruise booked on Princess for this October 2023, and just hoping nothing gets changed on this sailing. We enjoyed Princess cruise ships, and feel they have a little more upscale decor over Carnival and will sail again. However we just got off the Carnival Mardi Gras and must say we loved the ship as well as everything it offered. I would love to sail on one of Princess larger and newer ships and hope they don't change the ship on me, lol.
×
×
  • Create New...