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About meh56

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    Cool Cruiser

About Me

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  • Favorite Cruise Line(s)
    all and any
  • Favorite Cruise Destination Or Port of Call
    west coast

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  1. Thank you Martincath, that is exactly what I needed to know....that is what I thought should happen. I just wanted to make sure I can make it as easy for us as possible...we will definitely get a wheelchair....thank you
  2. I am asking about arrival at Vancouver airport. I read that after arriving in Vancouver you are escorted to a waiting room where you wait until you met with Canadian customs. I was concerned with the length of time and this procedure. We have always just gone on our own to customs and to get our luggage. We are overnighting at the Fairmont in the airport and going to the pier the next day. We are saying on NCL Joy which I think is the only ship on port that day.
  3. We will be sailing out of Vancouver on a pacific coastal to Los Angeles. I recently saw something on cruise critic that said you are taken to a room and then have to wait in some area before we proceed to passport security. Can someone explain the procedure to me. We are staying at the hotel in the airport and then going to the cruise terminal the next day. We are not traveling as any group but have made our own arrangements. It sounds like this maybe more than we want to do as my husband has some health issues and will require a wheel chair on arrival. Any information would be appreciated.
  4. We had a cruise booked on the Ruby for May...We are Platnium and we cancelled because of lack of seating in balcony cabin...we have sailed NCL and Holland in balcony cabins with mini sofas...we booked almost same itin with NCL...also both those lines offer more dining options that are not an up charge ...
  5. I was contacted by customer relations today. She said she does not know why it is a problem now when they started this last May. She also did not understand why this was important to us and were we going to spend that much time in the cabin. She also asked if I wanted to upgrade to a cabin with seating. She said Princess is taking all complaints seriously. I explained we do not want to sit on the bed to have room service, read or relax and we should not have to pay more money for a chair.We have booked with another line that offers mini sofa in every balcony. Ruby did not offer any balcony cabins with sofa. It seemed like she really didn’t care , we are only one booking. She said it was not really about safety but about giving us more room in the cabin. Loved the picture...I understand this may not be an issue for a lot of other people but when we vacation we want to be comfortable in our room - even holiday inn express (and similar chains) have a desk chair and arm chair in the room.
  6. I recently contact Customer Service regarding the removal of the barrel chair from balcony cabins on the Ruby. We received calls from two different customer service agents. The first had sent an email directly to the ship and the reply was that the chairs were removed from the cabins. The second said the chairs also had been removed but they would have a few on board on a first come, first serve basis. We are elite with Princess and are very disappointed that in a balcony cabin there will be no seat except for desk chair. We have now cancelled our booking with Princess and have booked with another line with almost the same itinerary. Holland America, Celebrity and NCL all have a mini sofa in the balcony cabin. We don't want to spend our vacation sitting and enjoying room service on the bed.
  7. Thank you for the review...we are sailing on the Ruby in May and have been reading that they have removed the chair and table (leaving only desk chair) in the balcony cabins. Can you tell me what your cabin had for seating? Also I read that on the balcony they no longer have foot stools for the lounge chairs.
  8. Thank you Cruise News...That was exactly what we needed to know...it definitely is less stressful when you know ahead of time what you need to know
  9. Thank you for the information. Do they board you all together or do you wait for your group to board? Also did theytake you right to your cabin?
  10. We will be sailing the Eurodam out of San Diego and requested wheelchair assistance with boarding. We have not needed this before so it would be helpful to have some information on how it works. My husband can not walk long distances or stand for long periods of time. Can anyone tell me where we get the wheelchair...Does someone meet us outside and take us thru security to the checkin desk? Then will they help to board us? Do they take you to your cabin? Also any information about when we disembark would also be helpful. We plan on staying onboard during the cruise.
  11. Thank you all...great information...loved the photos
  12. First time on HAL and we will be going to Cabo. Can you tell me how HAL handles tendering...Do we need to get a tender ticket or do you just go the the deck to disembark? Also it said we are there at 10a - any idea what time we can disembark? Seems every cruise line has a different procedure. Also can you tell me where the tender goes into in Cabo and if there are any benches in the area. I want to do a little shopping but my husband just wants to sit and wait for me. I was not sure where to post this as I needed ship information as well as port information.
  13. Thank you...I did not mean to take drinks to muster...only to bring them on board. We also like to know the do’s and don’ts before we go..thank you
  14. First time on HAL...Does the Eurodam have a beverage area on Lido that you can get your own drinks, like coffee, tea and juices. Can you bring you own mug and help your self when you want. We sailed NCL and that is available all the time but want to know what HAL has. Also, can you tell me how they handle the Muster Drill - do you go to a station out on deck and stand? Do you need to bring your life vest with you? Or do they send you to a lounge for the drill? Are you allowed to bring on your own water and soda - can you also get water or soda in port and take it back on the ship?
  15. My husband has walking issues so we did not want to go to Walmart. I was hoping the small area by the pier was still open.
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