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kwb101

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  • Posts

    952
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About Me

  • Location
    Sacramento
  • Interests
    Long cruises to interesting destinations
  • Favorite Cruise Line(s)
    Holland America
  • Favorite Cruise Destination Or Port of Call
    Haines, Alaska

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  1. I had the same question when we were on a Y3L trip in '17. IIRC, our HAL tour host said not to worry because the flight from Fairbanks to Dawson was a charter, so any surcharges were waived. Good luck, enjoy the beautiful scenery!
  2. Thanks to all for all your information and experience: you've answered my questions and touched on some things I hadn't considered (like more complete medical). Fortunately for the latter, I think our medical plan also works out of the country to some degree, but I have to read through our evidence of coverage to make sure. One last question: has anyone been able to download the full policy info through the HAL site? I get sent to another site, but, after I select my state, nothing happens. Thanks! [Note: it turns out I had some scripts turned off for the site to which HAL posts the link, and all is now well.]
  3. From View Plan Details link on the Cruise Protection Plan link on the booking's page: If you purchased Holland America Line's Flight Ease Plan and/or our pre-/post-packages, you'll get 80% of your air and package cancellation fees refunded when canceling up to 24 hours prior to the start of your scheduled travel (90% with CPP Platinum when canceling right up to the start of your scheduled travel). Looks like you take a little hit on the refund, but it beats losing it all.
  4. Thanks, saw that clause, but wanted to make sure it was accurate. I can get to the View Plan Details page, but get an error message (404) when trying to see the Cancellation Policy, and the link to the state-specific terms, conditions, and exclusions at http://www.affinitytravelcert.com/docs/nwehal01 is unresponsive. Woe is I. Also, wanted to make sure the cost doesn't increase as the final payment date approaches.
  5. Thanks Mary, for the useful info. Fortunately, we booked both trips with Have It All, so our deposits are refundable. Thank you, abbiep. One of our trips is late next year, and the other is mid-'25, so we have a fair amount of leeway. We expect to have our air booked well before the final payment dates. However, because we're departing the first trip from San Diego, and live in Sacramento, it's entirely possible that Flight Ease will not have the best flight for us (Southwest offers non-stops from Sacramento, but I think they only book through their own site). Thanks also for the info on medical. HAL's coverage is adequate (our medical seems to be available in one form or another) in the places we'll be going). I have to investigate this more. Being able to delay payment until much closer to departure was what made HAL a better choice for us. I had a neurological condition last year that resulted in being in a wheelchair for several months, but, thanks to the miracle of modern medicine, I'm now walking, climbing stairs, and being a menace on the highway. Still, recent progress has been slow, so not having to buy a policy now (coverage from our Big Box TA has to be bought within 21 days of trip deposit) lets us see how things are going without having to commit early.
  6. Hello. We have a couple of voyages booked for the next two years, and, for the first time, will buy trip insurance. We will likely go with HAL's Cruise Protection Program because it includes pre-existing medical conditions at the time of purchase, and because (if I read the materials right) it can be bought any time before the final payment date. However, there's one thing I don't see: whether the cost changes (presumably upward) the closer the purchase is before the final payment date. Can anyone cast some light on this? I apologize if this has been covered here, but I couldn't find anything using the keyword search, rather than a proper search engine. Thanks!
  7. I just started the Roll Call for the VoV:
  8. I forgot to mention that a couple of the HAL Westmark hotels had something I'd never seen before: at breakfast, you could buy one all-you-want item for $3 or $4. My wife's an oatmeal fan, so we saved a lot by just getting that one. I don't recall that this option was available in Anchorage or Fairbanks, pretty sure it wasn't at McKinley Chalet in Denali, but was offered in Dawson City and Skagway.
  9. Oops, hit Submit too soon. We're from California, and food prices were about the samein Alaska as here: Definitely not cheap, but certainly more than many states.
  10. We took the Y3L Yukon package several years ago, starting in Anchorage. The only meal included was lunch between Dawson City and Whitehorse. The HAL meal package (which we didn't get) was very expensive, but did include appetizer, entree, dessert, and non-alcoholic beverage.
  11. I just checked the itinerary for our Yukon trip in 2017, and see that only some days have times shown. I recall that our Journey Host would give us meeting times the evening before we needed a time. Since HAL was entirely in charge of the trip, it didn't really matter beforehand what place and time we needed to be there.
  12. Have you checked the schedule in your boarding documents? They're usually quite thorough.
  13. I think this is how the software handles the mobile version, and is designed this way (or is an option CC chooses not to make available). As I mentioned above, using the desktop version of the page shows the Search This Forum option. (Although I use Brave browser, the desktop option is also available on Firefox.) Good luck.
  14. When we took this trip in 2017, the flight was on Yukon Air, and we were told the fight was a charter for us.
  15. I presume you'll have a Journey Host (HAL tour guide) with you on land. This person will made sure that your connections happen on time, and much more. We took the Y3L trip five years ago, and everything ran like clockwork (we were on a bus from Dawson to Whitehorse for one, night, then bus to Fraser, and train to Skagway for two nights). Our host was with us until we boarded Volendam on day 10. She was a gem.
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