I'm at top loyalty level in Captain's Club and a big Celebrity cheerleader but--beyond my serious disappointment with the Infinite Veranda concept--I otherwise found things to be desired with the AquaClass cabin I occupied during my first Edge cruise last month [I'll be back in AquaClass--different stateroom--for the Transatlantic on Sunday] and found it questionable as to whether the cabin designers--consulting or within the Royal Caribbean organization--had ever spent a night aboard a cruise ship. And so, I'm also disappointed that Mr. Abel's comments--as relayed by Cruise Critic--don't mention livability issues [some of which are easily remedied] at its most basic level...
In-room safes are seriously undersized despite the fact that the space allotted for them is not fully utilized. I could not store my Microsoft Surface Tablet--11" wide, 7" deep, less than an inch high--in the safe... If I'd brought my laptop or my digital camera/lenses along, neither would have fit--alone or together--either. It's a matter of security.
When I mentioned the lack of an in-room clock to my Stateroom Attendant, he told me to turn on the TV and tune in to one of the navigation channels! Really? What happened to the clocks on the phone--as on other ships--that take up no added space?
The cabin had two nightstands each with a lamp--the larger stationary, the smaller movable if the very comfortable bed is split into twins--but it is the smaller that is crowded with the phone and a pad with the useful but, to my mind misplaced, USB ports above At night I'd activate an alarm clock app on my phone and propped it up--with an inch to spare on the already cluttered movable nightstand with the intention of sleeping on the other side of the bed adjacent to the stationary nightstand [copious uncluttered surface to accommodate my glasses, meds, a bottle of water, and the TV remote]. It worked--sort of--but I couldn't see the time on my phone from across the bed without groping around for my glasses. On future E-Class ships, the USB ports ought be mounted above the larger/less-cluttered stationary nightstand.
Loved the oversized TV but, without a swivel mounting, one needs to be watching from bed for a direct line of sight. The sofa is a logical option for propping up/stretching out to watch TV--even if indirectly--but, with the sofa's silly one-armed design oriented toward looking outdoors and no swivel TV mounting, quite an unappealing/uncomfortable option.
Storage space--particularly drawers, cubbies, and even the otherwise useless tom-tom--is copious [in the well-designed bath too] but the closet hanging space--and its too late to do anything about it from an Edge perspective now--is seriously undersized with too much competing for available space. The very nice robes take up a good bit of space for full-length hanging [somewhat reduced by a utility conduit that runs from the bath into the closet], But the adjacent "stacked" partial-length rods for hanging shorter clothing were of insufficient height to hang my sports jacket--and I'm not particularly tall--without it draping on the rod below or on the closet floor [which is usually a great place to store laundry needing to be done/shoe in the absence of a top-of-closet shelf]. In AquaClass, a good bit of floor space is further taken up for storage of yoga mats. I suppose that some may use them but those will be under the bed or removed by my Stateroom Attendant as soon as I board on Sunday.
Whatever happened to the unobtrusive hooks just outside the bath? They certainly wouldn't ruin the aesthetic and proved useful while dressing, for day-to-day storage of a robe in use, and for laundry delivery while leaving the hooks on the interior bath door for towels not yet in need of laundering.
I asked my Stateroom Attendant for a pen to fill out a laundry slip; he offered to get me a golf pencil. I get/support the "Save The Waves" mission but thought this was taking the concept too far and did not otherwise see the same restriction placed upon crew members. Who wants to fill out a laundry request [now two ply rather than three]--or better yet, one's disembarkation luggage tags--in pencil??? I eventually found a pen in my carry-on and, though I shouldn't have to do so, have already packed one for my upcoming trip.
During turndown service, my Stateroom Attendant lowered--and I appreciated it--the shade. But when I returned to the room for the night, the shade would automatically raise to full height the moment I unlocked my stateroom. I asked the Stateroom Attendant--and I've since come to understand I've had far better--why he bothered to lower it; he responded by saying that his card did not cause the shade to rise after lowering it [as if the disparity was proper] but didn't suggest that I ought contact Maintenance--or offer to do so on my behalf--for reprogramming.
And finally, there's this. No, I hadn't been drinking. And I couldn't possibly make this up. The top of the desk/vanity table retracts or extends into the adjacent dresser so as to allow the guest [I never touched it] to determine its length. Very early one morning, I was seated at the desk--hands in lap--checking e-mail and glancing at the news. All of a sudden--and I didn't otherwise detect it; Edge provided a very smooth ride--the ship apparently started to rock side-to-side and the desk top with my tablet--started to contract/extend, by an inch or two, with the movement. I initially thought I was delusional! I was able to reduce the movement a bit--which I also noticed one night while watching TV; by that time it had become funny--by adjusting the outboard legs of the work surface to be truly perpendicular to the floor. My Stateroom Attendant shrugged it off and said that I was not the first to report it; in any case, it appears to be a design defect.
Please know that I liked--and sometimes loved--the common areas on Edge and I'm not some cranky old guy who boarded with the intent of comparing the ship to those in Millennium and Solstice-Class. I'm not change-averse/don't live in the past... And I don't spend inordinate amounts of time in my cabin--an hour or less as I get ready for the day, less than an hour freshening for dinner/the evening--and another hour or less before turning in; otherwise, I'm out and about on sea days and port days. Let's just say that I found my stateroom somewhat quirky [it was generally comfortable once I adapted or resigned myself to most of them] rather than the norm I've experienced upon first boarding other Celebrity ships--new or remodeled--which I've found to be more thoughtfully designed and more immediately welcoming...
We'll see... I fully realize that not all of my observations are shared by other guests and I know that the die is cast on much of Edge's design... But to my mind, there are some things that X can be considering--without significant expense or protracted time frames--in terms of making guest-focused improvements to Edge cabins now and in terms of planning/implementing future E-Class builds.