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tommy

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Everything posted by tommy

  1. Did anyone else receive the email
  2. I got an email yesterday for free balcony Do I receive all inclusive with the free cruise
  3. We never had a butler How much do you tip him
  4. tommy

    Sad

    I'm not sad We took advantage of the break from cruising New furniture new fans carpeting I never realized how much we spent on cruising I also got both knees replaced I had been putting it off for years We are now living our lives and we are no longer hooked on cruising We have 3 cruises booked but doubt they will happen One is a 10 day in March I really doubt this will happen Another in May Maybe and another in Nov
  5. Well his answer was a joke.Yes they will match the value of the cruise.We paid a little extra and moved to a suite,It was a good deal.We were just concerned that they would not honor that suite at the price we got it for.We were told the deal holds at what we have.
  6. Thanks we did call and if the cruise is cancelled they will give you a cruise of equal value.
  7. Wow,over 3500 postings and thats the best you could come up with,Called you can lift the cruise as long as its with-in a year.
  8. What happens if your free cruise is cancelled Do you get FCC? Can you lift and shift a free cruise?
  9. EXACTLY I agree.Problem is the phone people for Celebrity dont always know what they are talking about.Kind of like some on this board.My point was if you are not happy let them know.We were told by office of the ceo these were extreme circumstances and there is NO policy for whats going on.Anyway good luck TOM
  10. Wow 1st Iam not a millennial not that it makes a difference.It was a back to back booking.When I cancelled I was told this will be a cruise credit of $5000 1 credit not 2.We were mislead by everyone we talked to from celebrity.We were told by corporate office we could use fcc separate or together for the 2. We chose to combine.To bad if you are disappointed because Celebrity made a fair decision.
  11. OK end of story we did e-mail ceo Lisa. We receive reply from office of Lisa. FCC SHOULD HAVE BEEN COMBINED we now have $5000 cruise credit.We received taxes&port charges credited back to our card. TOM
  12. I actually did e-mail Lisa and called obvious she is busy.I know under normal circumstances someone at Celebrity would have done something to fix my issue.
  13. Yea I know there are a lot of cheerleaders on the board I used to be one.I dont want to start a back and forth on the subject.I was just hoping for someone at Celebrity to think about customer relations,plus we were told by a member of the captains club we could combine the 2 cruise credits.I understand these are unusual times in cruising.T hey certainly did not exceed my expectations.
  14. First let me say I fully understand these are difficult times for the cruise industry.We had a b2b 11day and a 10 day on the Reflection sailing date end of March to early April 2020.Knowing this wasnt going to happen we called Celebrity.I was told we could cancel cruise and reschedule at a later date.great we did this made it for Oct' Nov sailing we were than told it would be $1500 more.Not good but I get it.OK what other options do we have.Can we just get a refund and rebook at a later date.WE were told no they could make it a cruise credit for a future cruise Ok thats what we did.This was o
  15. No we like journey I think the tribute band had a BAD night.
  16. We just off the Equinox Dec 14 sailing We went to the show and it was bad It was a lot of guitar solos and not enough singing The lead singer kept leaving the stage I have never seen so many people walk out of a show At least 50 people walked out We kept waiting for the show to get better It didn't and we finally walked out Anyone else see the show? Deb
  17. We rented the retreat cabana on the last cruise On sea days it was too windy and if it rained it was no use at all At least by the pool the weather does not prevent you from using it and you don't have to go down the stairs to use the pool
  18. Has anyone been in the St Topez Lido cabana on the Nieuw Amsterdam What is it next to Good or bad choice
  19. Try Brandon It is right down the road Only about 6 miles Prices are a lot cheaper than Tampa and lots of restaurants fast foods and shopping
  20. Perfect answer.Thats the way to do it
  21. Can you have pizza delivered to your room?
  22. I'm hoping they add big screen tvs to wall At least in the suites
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