I am really sorry to be reading all these concerns about how Azamara are failing guests by their extremely poor (ie lack of) communication regarding the current Corona crisis.
For many years, Azamara was the only cruise line we sailed with. We were very loyal customers. We loved the size of the ships, the ambience and, most of all, the truly wonderful staff and officers, many of whom we got to know quite well. But over the last two years we jumped ship (as it were) and went to other lines like Silversea. That was not because of the on board experience but because of the predatory pricing