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Everything posted by Pearl64

  1. Thank you, Zach and FlyerTalker. After only a two hour wait, I was able to redeposit our miles and use our air credit from another cancelled flight to book new flights. We were able to go from ATL to CDG without going through JFK. Plus we extended our time in CDG. Thank you for the information about no longer are there buses at CDG. While we realize anything can happen, the stress level has been lowered. I always appreciate both of your expertise. Thank you again.
  2. We are flying Nov. 4, 2021 to Nice hopefully for a cruise. We are on Delta Comfort +. Originally it was GSP-ATL-JFK-NCE. There was enough time for connections but they cancelled the JFK to NCE. So, they added another stop, CDG with a 2 hour 5 minute layover before our flight to Nice. We don’t think that is enough time since we will need to go through passport control and Covid info. I had used miles but we are contemplating cancelling the flights using miles and purchasing a whole new flight with at least 4 hours at CDG and eliminating JFK. How much time is needed at CDG since we have to ride those shuttle buses and passport control? I know in normal times our original times would be tight. But, these are much different times. Thank you in advance.
  3. Does anyone know the Marseille port name Oceania uses? It would help with planning. Thank you.
  4. Oliverga, i posted a question about which port in Marseille. I have no idea how your screen name came up. I am so sorry. Moderator, can you fix this? Thank you.
  5. I spent the afternoon on hold with Delta. There was no option of a call back like in the past. I used the SkyMiles number. I needed to cancel our flight back from Singapore since we cancelled our October transpacific cruise on the Regatta. Miles are back in our accounts and the fees and taxes will be refunded to the credit card. No reloading fees. I needed to book our March Nautica cruise flights. Since I don’t have enough miles and no availability, I had to pay for the flights. If the cruise is cancelled and we have to cancel these new flights, I get an air credit for the entire amount and have until the end of 2022 to use it. No penalty fee. If one uses miles, they would be redeposited back to the SkyMikes account. so, Hank, I don’t know if you have gotten hold of Delta, but my experience was good.
  6. Thank you everyone. I contacted AMEX about the credit card issue. The rep said it would automatically go to the new card. I also filled out the form contained in the email and emailed the cruise agent. Hopefully I’ve gotten the ducks in order. I don’t anticipate a quick refund. Fortunately it was just the deposit. Happy Easter.
  7. We are sorry to have our Black Sea cruise cancelled but we were expecting it. My dilemma is I used a credit card which was compromised and is no longer viable. I saw the form to fill out but am reluctant to use it. Do I need my travel agent who no longer works for the company to deal with it? I am expecting this to take a very long time to sort out and get our refund. Any suggestions on how to handle this? Thank you.
  8. We were in that cabin on our very first Oceania cruise back in 2010. It was great. It was midship so it was quite stable. If we book a balcony we would consider it if it were available. We did not have any tender ports so don’t know about the noise level.
  9. Thank you, Jan. Was there any mention of Covid tests onboard? Flights to the US require a negative test 3 days before flying back to the US. I am also assuming we will need to take ship excursions. Was this addressed? We are hoping our transpacific goes in October but many hurdles before that one sails since it includes Alaska and Canada. We all want different four walls but also want it to be safe. Again, thanks, Jan.
  10. We are booked on the August Black Sea cruise round trip Athens. At this point we only have paid the deposit which is sizable. We will probably not be on this cruise as much as we want to do this itinerary. We would need to get flights and a Russian visa. Final payment is first part of June. If I read Crystal’s website correctly, penalties do not incur until 60 days out. Is this correct? Trip insurance won’t kick in unless Crystal cancels. To minimize monetary losses, do we cancel now or wait for Crystal to cancel? I am not sure the cruise will be a go but if it goes the itinerary may be totally different. We are fully vaccinated but do not know how we would get a Covid test in Athens to fly back to the US. We are so ready to cruise but this area but not be the best at this time. So, get your Crystal balls out and share your thoughts.
  11. Kate and Paul, Do you hear me? Why couldn’t they have made it May 15? I don’t see Spain letting us dock there or us being able to see anything. I just want this behind me! Then I have to deal with air. So far Delta has only a few flights to Europe. They, too, are going a month at a time. The President says June. So we wait! Patty
  12. Senior Citizen, Our fcc of 25% seems to be on what we paid. Let’s put it this way, it’s fairly close. I didn’t figure it out exactly. Our refund from the cruise was exactly what we paid. We are now booked on another Oceania cruise to Barcelona. Hmm. We might be going through this again. We are trying to stay positive. Good luck on getting your refunds.
  13. We were booked on the Nautica April 13 Tokyo to Singapore. We booked a European cruise. Our money from our cancelled cruise was applied as well as the fcc. The cruise was cancelled at 5 pm last Wednesday and our account was straightened out today. Considering the number of cancellations I think the time was very good. We made our own air arrangements. We used the credit from the previous flights to make our new ones. Fairly even. Plus Delta did not charge us a change fee. I said the magic word: Coronavirus. i think we are all set and happy this has worked out. Not sure if we will be able to reschedule another trip to Asia.
  14. Absolutely! You better believe it.
  15. The cruise was going from Tokyo to Singapore. If you go under Refund Oceania you will find the list of all cancelled cruises. Both the Nautica and the Insignia were impacted. There are no Oceania cruises in Asia through June.
  16. My travel agent just emailed me that our April 13th Cruise is cancelled. I know no details about compensation.
  17. We just got this update. I guess the cruise is a go. We are okay with the changes so far. We are on the April 13 cruise out of Yokohama. Thanks. Important Itinerary Update Dear Valued Guests and Travel Advisors, We would like to inform you of some very important itinerary modifications that have been made to Nautica’s April 13, 2020 voyage from Tokyo to Singapore. This itinerary update also applies to guests on our April 3rd and April 13th Extended Journey voyages. To ensure the continued health and safety of our guests and crew, and in an abundance of caution with the current outbreak of Coronavirus, we will be bypassing Shanghai, China and Hong Kong. In their place, we have crafted a revised itinerary that includes a bevy of remarkable ports including Busan, Nagasaki, Kagoshima, and Ha Long Bay. To thank you for your understanding with this prudent change, you will receive a Future Cruise Credit equal to 25% of your cruise fare paid. The future cruise credit will be issued and added to your Oceania Club profile. You will have until February 10, 2021 to redeem your future cruise certificate on any Oceania Cruises voyage departing by February 10, 2022. The revised portion of the itinerary is detailed below for your reference: DATE PORT COUNTRY ARRIVE DEPART 13-Apr Tokyo Japan Overnight 14-Apr Tokyo Japan 4:00 PM 15-Apr Shimizu Japan 7:00 AM 2:00 PM 16-Apr Osaka Japan 9:00 AM 7:00 PM 17-Apr Hiroshima Japan 9:00 AM 5:00 PM 18-Apr Busan South Korea 10:00 AM 7:00 PM 19-Apr Nagasaki Japan 8:00 AM 6:00 PM 20-Apr Kagoshima Japan 8:00 AM 6:00 PM 21-Apr At Sea 22-Apr Ishigaki Japan 8:00 AM 8:00 PM 23-Apr At Sea 24-Apr At Sea 25-Apr Ha Long Bay Vietnam 8:00 AM 6:00 PM 26-Apr At Sea 27-Apr Nha Trang Vietnam 8:00 AM 4:00 PM 28-Apr Saigon Vietnam 12 Noon Overnight 29-Apr Saigon Vietnam 3:00 PM 30-Apr At Sea 1-May Singapore Singapore 8:00 AM Disembark Any shore excursions you had reserved for Shanghai, Beijing, and Dalian will be refunded to your credit card on file, where applicable. Shore excursions for the newly added ports will be available online shortly. Important Notes: Guests who have made their air arrangements independently are solely responsible for ensuring that none of their flights route through mainland China, Hong Kong or Macau and the return flight is changed to depart from Singapore. Oceania Cruises will pay up to US$300 per guest in the form of a shipboard credit for any change fees incurred by the airline. Please forward copies of the airline’s change fee charges prior to the cruise to the attention of specialservices@oceaniacruises.com for review. Any guests having traveled through mainland China, Hong Kong or Macau within 30 days of the voyage will be denied embarkation. In addition, guests that presents a Chinese, Hong Kong, or Macau passport will be denied boarding. Should you have any questions, please do not hesitate to call your travel advisor or Oceania Cruises. We thank you for your understanding of this prudent and important change. Sincerely, Carlos Ortega Vice President, Guest Services Oceania Cruises This eMail was sent by: Oceania Cruises
  18. We are on the same cruise as Mamaclark. I understand Oceania has to refigure its Cruises but could they at least tell us that the China Ports are cancelled. Many of us have private tours scheduled and would need to cancel them. There are deadlines associated with those as well. We do have trip insurance but am not sure if these expenses are covered. I also realize it takes time to make these adjustments but could we have word stating that they are working on it and possibly a date by which we will be informed. We still get emails about getting our Chinese and Vietnam visas. Just today I got a repeat email about the specialty restaurants, internet, and beverage packages for our cruise! Is it too much to ask for information rather than letting the rumor mill become even more active? I should have known better. We were originally booked on the maiden voyage of the Marina. That voyage was cancelled twice because the ship wasn’t finished. We were compensated fairly well but communication was lacking then as well. My TA even called to ask if the cruise was still going to happen. We made final payment and two hours later we got an email stating the second cruise was cancelled. My big question is when will we be informed. Hopefully before we fly to Yokohama!
  19. BruceMuzz, we have a port stop in Hiroshima. We are on Oceania Nautica. All the ship tours have limited time at the Peace Memorial and gardens. We are afraid we will be hurried. So, we thought we could get there either via taxi or train. Neither of us speak Japanese. From what I have read on their websites the explanations are also in English. I tried to find a private guide but we need to get to the Memorial. I could not find any that would meet us at the ship which could be regulations. Are we being foolhardy? We are not planning on visiting other sites. Thank you again for your kind words and advice.
  20. Thank you, BruceMuzz. I appreciate your information on Japanese phones. I guess I have been put on hold and played the phone game too many times. You mentioned earlier about staying in Yokohama. Originally our flight flew into Narita. I was just breaking up the trip. We have never been to Tokyo so wanted to see sights close by rather than spend so much time on trains. We have two full days to explore. We are looking forward to experiencing Japan and a more civilized approach. Learning about different cultures is one of the reasons we travel. Thank you for your perspective on Japan.
  21. Thank you all for your suggestions. I think we finally have this worked out. First of all, Green Tomato only does shared Transport for Princess passengers. They would do a regular taxi but that was very cost prohibitive. I did finally find email addresses for Transfers. Calling Tokyo could be very expensive especially if I was put on hold. We do not have free international calling. Thank you , BruceMuzz, for your details about using public transportation. Our hotel is sort of connected to the Tokyo Station. The hotel website shows a video of how to navigate the station. We will probably still get lost but should eventually get it figured out. Aussgirl, thank you for your suggestion as we found them to be the most reasonable. Plus, we found another couple to share the ride to the port. We are relieved to have this figured out. i will try to report back how this works out after our cruise.
  22. We are arriving at Haneda mid afternoon on a Friday in April. Our hotel, Metropolitan Maranouchi Tokyo Hotel near Tokyo Station. We will have 3 large cases plus a backpack and a CPAP machine. We are in our 70s. We know that taking the monorail is the suggested method. But luggage is our question. Are there reasonable alternatives? I have tried to look at various options but all involve connections or waiting almost two hours for the bus. After a 15 hour flight I don’t think that is an option. Suggestions? Secondly, we will need transportation to the port in Yokohama. This will be on a Monday. We are in port overnight so we have time on our side. Again, there is the luggage question. The train has been suggested but we have no idea how to accomplish that. I know this will be expensive but are looking for reasonable costs. Again, suggestions? We do not transport after the cruise as it ends in Singapore. i have tried to research some transportation companies but cannot contact them directly. They give a phone number but no email address. I can fill out a reservation form but I don’t want that unless I know the cost. I also am unfamiliar with the various pickup and drop off locations. I found one with a reasonable cost but cannot figure out if the price is per car or per person. That makes a big difference. Also, are credit cards accepted or do we need Japanese currency. Thanks to all responses. I have tried to figure this out but. Just get more frustrated.
  23. Try looking at an SVU. We had a Rogue and never had to fill the tank. We have found sometimes SVUs are cheaper to rent for some reason. Short term rentals are always pricey. It was cheaper to drop off back at LAX but oh the hassle. I understand about keeping costs low but trust me when I say you will be happy to return to San Pedro. By the time you get transportation to the port you won’t save that much. You can always cancel if you find something cheaper. I did not see cheaper prices for paying upfront. Good luck.
  24. P.A., One item about returning the car on a Saturday—Enterprise closes at 1 pm on Saturdays. Though we did not use them, Hertz in San Pedro is across the street. But, we were very happy with Enterprise.
  25. I did book online but I also called the local numbers for Enterprise. By the way,Enterprise at LAX and San Pedro were very courteous and helpful. It was the easiest car rental ever. I didn’t use any special code but I did sign up for their free rewards account. It was free but do it before you book. The price was much better. Good luck.
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