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chrisfromdevon

Members
  • Posts

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About Me

  • Location
    Devon UK
  • Interests
    Holidays
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Alaska
  1. I have just received the following email :- Dear Azamara Guest, We hope that you have remained healthy and safe. Since suspending our cruise operations in March 2020, we've been working diligently to develop new protocols and procedures, schedule new itineraries and adjust our plans to welcome you back onboard. Today we announced that as part of our return to service plan, we will require all guests and crew to be fully vaccinated to be able to sail. While we do see cruising is slowly starting up again, there is still uncertainty surrounding the resumption of cruise operations globally. However, several ports and regions are starting to welcome travelers back and encourage cruising. We've been approved to resume sailing again at the end of August 2021, with a series of new Greece Intensive voyages aboard the Azamara Quest. As a result, we need to cancel all current Quest sailings departing on or before October 2nd, 2021. Unfortunately, as travel requirements throughout most of Europe remain unconfirmed, we've had to make the difficult decision to cancel the following voyages as well: Azamara Journey sailings departing on July 16, 2021 through September 29, 2021 Azamara Pursuit sailings departing on July 10, 2021 through September 14, 2021 Our ships will be back in operation as per below: Azamara Quest®: August 28, 2021. Azamara Quest will start the Europe season with a series of new Greece Intensive voyages sailing roundtrip from Athens (Piraeus), Greece. Azamara Journey®: October 13, 2021. Azamara Journey will start the late Europe season with her originally scheduled 12-night Greece Intensive voyage from Athens (Piraeus), Greece. Azamara Pursuit®: September 28, 2021. Azamara Pursuit will start the Europe season with her originally scheduled 11-night Greece Intensive voyage from Athens (Piraeus), Greece to Civitavecchia (Rome), Italy. If you are ready to sail again soon, you may want to take a peek at our new series of 7-night Greece Intensive voyages onboard Azamara Quest in August-September of 2021. We are still finalizing those itineraries, but we expect them to be available on Azamara.com as of May 11th. Truly, there's no other country quite like Greece, and it's yours to discover on these voyages. We hope to see you back some time in 2021. But we have plenty of options later, as well. Our Europe 2022 - Spring 2023 Onward deployment will be announced soon, with adventures awaiting all around the globe. While all of us wish we were cruising, we have three options to compensate you for these cancellations. Whilst not so good news for passengers hoping to sail between today and these new dates, including myself, at least it puts a line under the endless speculation.
  2. Some help please, sorry if these points are already covered elsewhere. As per Azamara website - If you’re scheduled to sail with us before 11 June, you will receive a 125% Future Cruise Credit to rebook with us by 31 December 2021 for any sailing through 30 April 2022. This amount will be based on your total cruise fare paid. And, we’re giving you a little extra, knowing that this is such a unique circumstance. I have just had notification of a cancelation of a late May 2020 cruise. Trying to calculate my entitlement to make future cruise decisions, i.e. is it best to take a 100% refund, or a FCC, through a combination of Azamara direct and my TA, the FCC offered to myself is clearly 125% of cruise fare, minus any taxes and fees. Whereas I expected to be offered the 25% uplift on the cruise fare, plus 100% refund of taxes and fees, or perhaps even 125% of total cruise fare paid, which in my simple mind, is all the money I paid to Azamara for this cruise, my total invoice value. The %'s will change on every calculation depending on the amount of taxes and fees, but in my case the FCC represented a 16.6% uplift on total invoice value and not the 125% FCC widely advertised. Is that the experience of anybody else? A second point - As per Celebrity website - Can you use your Future Cruise Credit (FCC) on an existing booking? Yes. FCCs can be applied to an existing booking. Having searched the Azamara site and also on advice from my TA, it seems that Azamara are only allowing FCC to be used against new bookings. I have another Azamara cruise booked later this year and would like to use the FCC received as part payment. Celebrity are allowing this to happen, are Azamara?
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