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Capt.F

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About Capt.F

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    Cool Cruiser

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  • Location
    Florida
  • Favorite Cruise Line(s)
    Silversea

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  1. As always, the CC forum provides the opportunity to share a multitude of views as well as being educational. Having spent two-decades experiencing multiple marketing approaches by Silversea and multiple management changes, many of us have experienced that when a single longer voyage became modified into an A/B booking the Guests that were unhappy were the ones who booked it before the change. IMO and experience this hasn't happened all that often and I'm not sure of the relevance + or - to children so I may be missing the point. The longstanding Silversea children's policy has
  2. In January 2021 there will be a Grand Voyage of 69-days on the Silver Moon. The same "Family Savings" promotion is listed for every segment of the Silver Moon 2021 Grand Voyage. Many "World Cruisers" have decided that the 2021 World Cruise is too long for them as it is 150 days and have opted for the 2021 Silver Moon Grand Voyage of 69-days and other longer voyages. Once again, we implore Silversea not to promote "Family Savings" on Inaugurals and Grand Voyages. These trips are too long for such a promotion. Even the individual segments of the Grand Voyage are too long (21 days; 22
  3. Children's discounts have always been available on Silversea subject to their terms and conditions. Promoting Family Savings during holiday and summer seems logical as one would expect children in any case if they chose to take one of these voyages. But promoting Family Savings across the gamut of cruise choices implies a change in marketing position that runs contrary to the long-standing reputation amongst cruisers and travel agents. Here in Florida you have many choices where to live which include 55+ communities. You have your choice what kind of living environment yo
  4. The World Cruise segments have now been removed from the Silversea website. Although that has been accomplished, many cruises still remain. A further dive into the remaining cruises presently listed seems appropriate. I was led to believe and received confirmation that the intent of the Family Savings promotion was to list a few summer and holiday cruises. The remaining cruises seems not to be the case.
  5. Indeed it has not! Although the "mission"initially was to get to the bottom of this "promotion" was self-serving (World Cruise), I was certainly getting ready to focus on Grand Voyages and Silversea in general. Once I got into the weeds with management and satisfied my immediate concern, I moved in the direction of the entire Silversea "brand" and pushed hard that someone created -- whether purposely or not, big smoke signals that Silversea had decided to move in a new direction. A direction that I thought was contrary to what loyal SIlversea guests thought Silversea was all about.
  6. Hi Folks! This was just posted by Mark Conroy Managing Director, The Americas on a Facebook forum: Mark Spencer Conroy MARK HERE! This was a mistake. We do have a children offer for some of the summer cruise & holiday cruises. There is no children offer on any segment of the World cruise. I hope that this now puts to rest that this was not intended as a game changer for the Silversea luxury brand and was intended as I reported earlier that it was only intended to be some summer and holiday cruises. The website will take a while to change and please empty your cache so you
  7. I believe the many voices and opinions here have been heard and everyone should stand down and give it time to be adjusted. Conspiracy theories about RCCL are just that - conspiracy theories, as a number of views have been posted on Cruise Critic. RCCL is well aware of the position Silversea has in the luxury cruise market which is why they acquired over 66% of the crown jewel. I believe that nobody wants to intentionally shoot themselves in the foot and tarnish the Silversea brand. So I offer many thanks to those on Cruise Critic that brought this situation forward as it clearly shows the val
  8. Let me share this. In my discussions today with management it appears that only certain holiday cruises when children would probably be on vacation should have been the only voyages. The list as you know has over 300 voyages. I wouldn't be surprised that we might see a lot of these voyages removed. So let's cross our fingers and see if this is so. I totally agree that Grand Voyages have no place in this type of promotion.
  9. Attention News Flash!!! I have been in touch with management on and off today and I can confirm that I was informed in the last hour that all segments of the World Cruise will be removed from the Silversea website's list of voyages that the Family Savings will apply to.
  10. Attention!!! I have been in touch with management in the last hour and I can confirm that all segments of the World Cruise will be removed from the listing of voyages that the Family Savings promotion will apply to.
  11. Happy 25th Anniversary!!! As a serial World Cruiser I have just learned what I consider to be a real slap in the face perhaps to many of us! Silversea has announced a new "Family Cruise Savings" and have listed every segment of WC 2020 as part of the over 300 cruises to which it applies. Full fare guests can now avail themselves of the following: 50% SAVINGS FOR GUESTS BETWEEN 2-17 YEARS OLD/ 75% SAVINGS FOR GUESTS UNDER 2 YEARS OLD. Unlike other ships in the fleet with multiple restaurants, the Silver Whisper has basically only one main restaurant. This promotion w
  12. The Captain feels that for those of us who have booked the WC, although children have never been prohibited, the fact that they just launched a promotion to encourage children on the WC represents an unacceptable change in their terms and conditions. They'd do a lot better with a Senior Citizen discount which wouldn't disturb anyone. I think that if they don't withdraw the World Cruise from this promotion it is time to ask them to either refund our money or apply it to a future cruise of our choice. This promotion smells of inexperienced marketing people who have no idea how spec
  13. Happy 25th Anniversary!! As a serial World Cruiser I have just learned what I consider to be a real slap in the face perhaps to many of us! Silversea has announced a new "Family Cruise Savings" and have listed every segment of WC 2020 as part of the over 300 cruises to which it applies. Full fare guests can now avail themselves of the following: 50% SAVINGS FOR GUESTS BETWEEN 2-17 YEARS OLD/ 75% SAVINGS FOR GUESTS UNDER 2 YEARS OLD. Unlike other ships in the fleet with multiple restaurants, the Silver Whisper has basically only one main restaurant. This promotion wa
  14. Silver Spectre, Having read your postings, most of which take another guests positive postings and add a negative spin to it ---- one cannot understand why you keep coming back to Silversea?
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