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KevInPitt

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About KevInPitt

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    Pittsburgh PA

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  1. It's interesting that on April 1, they state "looks like no more Celebrity for us after 10 years". Then on April 20, in a roll call thread for a cruise December 13, 2019, they state "Guess its time to jump in again.". There are a plethora of other posts finding issue with the direction and management of the Celebrity line - mostly due to a supposed "catering to special interest groups". Apparently, those issues aren't significant enough to actually stay true to your word when you say "I'm done". Must sound great to say at the time (because that's how people know you're serious, gosh darn it!) but it comes back to haunt you when your next gripe come up.
  2. Those needing assistance boarding are no longer afforded priority check-in and boarding privilege. Assistance will be provided in a staggered manner consistent with check-in. If you all arrive at the same time, you will likely board together given availability of staff to provide assistance.
  3. Threads such as these are exactly the reason the price of FTTF continues to increase. There is still a burgeoning demand for the product even as the cost rises to levels some find astonishing. Keep up the good work. Carnival is paying attention and responding in kind.
  4. I, for one, am glad it’s not. NCL apparently thinks its a great idea because they’ve been doing it for years and have no problem filling their ships. If you find the practice unsavory, you should stick with Celebrity where the cost (package and service charges) is indeed hidden in their fare. Simply track prices with and without promos and you’ll see. Ignorance is bliss and you seem to enjoy the familiarity of the Celebrity product so leaping to another line you already think is sneaky and deceptive will taint any experience you have on board.
  5. You're welcome. Did you also read the part about how you would get "refunded" even if your deal was approved (and understand what non-refundable non-transferrable OBC can be used for)?
  6. It's not vague at all. What it means is you can certainly refer to another web site offer but you have to be sure that offer doesn't promote a fare with any restrictions not offered by Carnival like a group booking qualifier, agent rebate or website discount. The website fare you are trying to match to almost certainly involves one or more of the the stated exclusions.
  7. Let's cut right to the chase: LOWEST PRICE GUARANTEE The Lowest Price Guarantee applies to the cruise fare only. The Lowest Price Guarantee protection will not apply to prevailing Taxes, Fees & Port Expenses. Lower rates must be publicly advertised fares available to the general public and exclude group rates, membership programs, charters or other Travel Agent promotions not offered by Carnival to the general public, including but not limited to travel agent rebates. To submit a Lowest Price Guarantee claim, visit carnival.com online and complete all the information required on the Lowest Price Guarantee claim form. You will be asked to provide the lower rate amount and where the rate can be found. Lower rate must: i) be for the same ship, sail date, stateroom category and number of guests; and ii) be available for booking at the time Carnival reviews your completed Lowest Price Guarantee claim form. All Lowest Price Guarantee claim forms must be submitted online within 48 hours of booking your cruise and verified by Carnival in order to qualify for the onboard credit. The onboard credit is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit will be forfeited. Lowest Price Guarantee program may be discontinued or changed at any time. Offer is not available on Carnival Australia sailings. For cruises visiting Cuba: (1) cost of required visa ($75 per person) is additional and will be applied to the onboard Sail * Sign account; and (2) passports are required.
  8. Your questions are being answered, all stemming from your original post. It's all related and helpful to your dilemma.
  9. https://boards.cruisecritic.com/guidelines/
  10. Then you need to speak to Corporate. No one here can help you (despite all best efforts). Good luck.
  11. That is also plainly spelled out in the terms and conditions as a reason to deny the claim.
  12. As suggested, please read the terms and conditions. It's stated quite plainly.
  13. You've indicated you are under the age of 18, which means you are not yet an adult. There was nothing disrespectful in my post. However, yours have been redundantly incomplete, inaccurate and inciteful. In the interest of being helpful, here are some questions that may help you help your parents who don't have the time or patience to manage their discretionary purchase: 1. When did your parents make their booking? 2. Was the booking made direct with Carnival or through a travel professional? 3. What fare promotion was the booking made under? 4. What fare promotion is being considered for comparison? Is it direct with Carnival or against a third party advertisement? 5. Are you comparing like categories and criteria to match the current booking? Providing the sailing date, cabin category and number of occupants (as booked and as offered currently) would go a long way in letting the community provide guidance. 6. What was the reason given by Carnival for denying your submittal for fare adjustment? It is highly recommended that you read all the terms and conditions of the booking made as well as those that govern the "price matching" offer. This will provide you with a wealth of information to pre-determine what may not make sense of the denial you have already received. Hopefully the above offers you the critical thinking parameters necessary to evaluate your parents situation.
  14. https://help.carnival.com/app/answers/detail/a_id/1131/~/currency-exchange
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