Our experience at Chops was an absolute disaster. I ordered a filet medium. It came as well well well done, essentially shoe leather.
I asked for a medium rare replacement and got a raw filet. Essentially a 10 second sear on each side. Dark red center, refrigerator cold.
The third one was super rare but at least edible. I was tired of trying to get an acceptable filet, so just ate it.
I am tempted to bring an instant read digital thermometer and ask the server for a 145 degree filet. Not 200, not 50, not 120.
This is without a doubt the worst food ever at any specialty restaurant on any cruise ever.