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rallydave

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Everything posted by rallydave

  1. Giving a tip before being served is akin to bribery and should NOT be allowed
  2. While we fully understand no way to get everyone on a tour at every port, seems like this is completely contrary to the advertising of "free unlimited shore excursions" Consumer protection laws in the US are few and far between but, consumer laws in UK and EU are quite a bit stronger so wondering how the type of advertising can continue. Yes the Ts and C's cover the possible lack of free excursions but, people see the free in advertisements and on the website and rarely read the T's and C's. Further to explain a flight cancellation issue with a flight from Iceland back to the US occurred last July and we were provided a paper explaining EU consumer protection. We did get rebooked on Lufthansa flights the next day flying backwards to Frankfort but, then non stop to Houston. We arrive home about 20 hours late. Filed with United to my compensation for the cancellation and finally just yesterday got a confirmation that they were sending us 600 Euro checks for each of us per EU 261. Had to be patient and eep on United. They tried twice to send $200pp flight credits but, we ept responding with copies of their document and finally got confirmation the checks or being processed. None of that would have happened had we been flying from or in the US.
  3. To answer your specific question do not believe ant OBC can be used toward a future cruise no matter how it appears on your account hence the name on board credit. should you have any refundable credit after your cruise you can get that in cash and use it once you get home to pay your credit card bill for the future thus in a way you are doing we get you want in a round d as bout manner. Remember unless your OBC is paid in cash to Seabourn it is non-refundable. Much of your TAs Amex platinum etc OBC is at least partially paid by Seabourn thus no refundable.
  4. Nobody outside Regent kniws the amount included in your cruise to cover air transfer etc. the only way you have the $6000 pp figure is that is the amount they will give you if you do your own air snd rtransfers your decision is should you take the $6k pp and book yourself based on current sir fares. You also need to understand that booking your own flights brings up other risks you don’t have letting regrnt book air including but not limited to your personal air will likely be non refundable from the da yiu book, should regent make itinerary changes you will be responsible to pay for the changes, some trip insurance plans do not cover air unless it is part of an air/sea package,etc in the end the decision is yours and yours alone as nobody else knows your exact circumstances.
  5. Nobody can guarantee regent will provide included non stop flights round trip. Only way to guarantee that and not sure this will guarantee non stop flights even with a deviation as flights change quite often these days. your option at this point is to deviate to non stop flights hoping they don’t change and pay the up charge if any.
  6. Think a better way to say this is that any credits or debits will be calculated at the time of change. IMHO it is likely any pricing changes are at the current prices whether up or down. Really doumb any cruise line will not use the price at the moment of the change.
  7. What does refundable or non-refundable seats have to do with anything. It is Regent booking for you and there is nothing for you to worry about if the seats are non-refundable because. because you don't pay for them separately as according to Regent they are "free". You need not research by fares as your refund, if any comes from the cruise fare and not directly from the airline. And if on a Regent Contracted flight that's al Regent's problem and if you accept a non contract flight, you won't know that and it is Regent's problem if you cancel.
  8. That's correct, you have to make the change with a person and NOt on the app or on line at the airline website.
  9. Incorrect, no need to involve Regent at all. When an airline changes flight times you simply phone the airline and request the new flights. Does not matter if the change is 4 minutes or 5 hours. There is no surcharge or charge at all. Recently my flight on United changed by 10 minutes. This trip was booked thru a different cruise line. I simply phoned Unite and asked to change to a better scheduled flight. At first the United agent said only a 10 minute chang but, I simply insisted and magically I was on the flight I wanted without much hasstle. Regent will need to contact United so why not leave them out of this equation and deal with United yourself. Would be concerned that Regent air might screw up the change so easiest to do it yourself directly with the airline. Also you avoid any Regent charge for talking to them to simply do what is simple for you to do yourself. Easu Peasy
  10. There was an agreement several years ago in Florida with all Florida based cruise lines that any money specifically listed for port fees or taxes had to be refunded if the money was not given to the government agencies. Regent and Oceania both signed that agreement. The kicker is that the money had to be broken out on the invoice to make it mandatory refunded and both Regent and Oceania do not break out these port fees and taxes thus they do not have to and have chosen not to refund to the passengers when ports are missed. By the way Seabourn another luxury line breaks out the port fees and taxes and thus refunds for missed ports. On a recent Seabourn cruise actually got a $0.37 credit for fees not paid.
  11. Pretty sure at least some of the AMEX credit comes from the cruise lines in the promo therefore non0refundable.
  12. Thanks for the idea. Waited an hour and a half and they say a seat is requested said I had to contact travel agency to confirm purchase. Made no sense and suddenly gone. Will try flight ease tomorrow. Never had this problem before??
  13. Not in addition to the $175. If you book the deviation you owe an additional $100 and if you don’t book you are out the $75
  14. The ability to request a deviation is 210 days not 120 so if you are requesting you are a bit late and the payment is mandatory. With the new system don’t believe you need permission to contact the air desk.
  15. Depends on the airline. United adds the flights to my ff account immediately upon booking. I have a United booking ewith flights operated by Lufthansa with my Lufthansa booking number and a ff account tells me until flight is paid for cannot see my flights on Lufthansa or book seats while I already have my United seats. there is no absolute depends on the airline s as nd ALWAYS best to work with the airline direct if at all possible.
  16. You ALWAYS want your contact info available to the airline. Believe the only way to do that is with a frequent flyer number as that gets you an login on the airlines site Believe you can add your contact info to the airline site possibly without a ff nimber but good to have that number. and to Ioriva any flight time change allows you to make free changes not 2 hours or more. Not sure about cancellation. I know as have made changes as free as short as a 10 minute flight change. The agent will Lilly to push back but simply state the flight had a change and you want a free change brcause if their change.
  17. I will add IMHO always better to work directly with the airline as working with the cruise line simply delays things by adding another party to th usseye. I always check dhtrectky with the airline and avoid the cruise line for hrlp Had my flight home from Reykjavik two weenn JB s ago cancelled snd never even considered phoning the cruise lie sir desk that booked my flights. Since airlines are third parties uo you cruise line relationship all Ts snd cs require you to work with the airline directly and that is always my plan. The cruise line has to work thru the airline and best to avoid the middle man. Got home a bit Kate but the air line protected me in a different airline still in business class providing a day room and transportation plus meals and the cruise line could not have done any better snd orobsbky wouldn’t have delayed my flight home.
  18. Go to post 2 and follow the instructions both for source and on the website. By the way although I had preferences in the source I did get an email a few weeks before the cruise asking fir my preferences which I told the rep were there but had to repeat. the process is severely flawed but did have the correct items when I boarded. also the source for use onboard is flawed as well but eventually was able to sort of use it but with significant itinerary changes it was mostly useless and in some cases wrong. Not impressed at all with seabourn IT but cruise was good.
  19. Ate you looking for direct or non0staop?? There is a difference. Also what one or more people got as flights does not mean you will be able to get the same so banking on a small sample is relatively worthless. Suggest you go to ITAmatrix and see ust how many non-stops which is what I believe you are asking for flights there are. Guessing very few. And even with available non-stops, they are usually the most expensive so doubtful Regent will provide those.
  20. Just because they offered does not indicate a contract. We will never kno who has it doesn’t have a contract with regent.
  21. Itamatrix gives you multiple ways to search. You are flying what is called open jaw. You need to search multiple flights not one way and not round trip as neither work for open jaw. You will see pricing for multiple airlines as well as both directions and thus you will be able to see using different airlines as well as a single airline so you will see all kinds of combinations. Thus only gives you an idea of regrnt might offer as regent has contracts that you can’t see anywhere sometimes a single airline will have the lowest price while sometimes multiple airlines have the lowest. No rhyme or reason. Hope this helps but you only know for sure once regrnt responds.
  22. While your question about air fare credits is quite logical it is incorrect. Cruise fares including air are identical no matter where in the US your home airport is so credits are the same for each cruise no matter your airport is. Doing it as you suggested would require hundreds or thousands of different cruise fares and credits my thoughts are that regent calculates cruise fares and credits based on averages of costs from mid America thus savings and cost vary depending on where you live and air fares from your location. Some people win and some lose depending on your home airport and cruise embarkation location. YMMV
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