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About Carnevale

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  1. Are there deals onboard for wifi pkgs or are they about the same price purchased in advance?
  2. With gratitude to my fellow CC posters for responding to yet another new to X question from me, I am hoping to find out when is the best time to purchase an internet pkg. We will share a pkg for one device and just have one of us online at a time and, we don't need the full pkg, we only need to get to email. The single device surf pkg is not on sale for our October TA sailing so there is no discount at this time. Does it make sense to go ahead and purchase it now or should we wait until we are onboard? Are there ever discounts when a cruise starts? Might there be any other options not advertised in advance (e.g., smaller packages for limited number of minutes)? Thanks in advance for your advice on what the best option will be!
  3. I find it so frustrating that my account on the X website does not show all of my perks. The provision of this kind of basic account info is, IMHO, a key expectation of my cruise purchase. When I have paid for something I expect a full statement so there’s no room for confusion or mistakes and also so that if things are not as expected I have a chance to clear it up before hand so I don’t have to take time from my vacation to deal with it onboard.
  4. Thx! I just packaged up some Stevia to take with us. We really appreciate having CC to help us with info like this.
  5. Do they have stevia as an option for those who want to sweeten their tea or coffee?
  6. What a terrific blog! Many thx for sharing all of this info. We just booked the Ireland and Iceland cruise on Silhouette for September 2020. We are wondering if you noticed any ballroom style dancing on your cruise? If so, where did it take place and about how often? Any info on the dancing will be great to get.
  7. I tried that and it was going to be such a long wait time on hold that I gave up. Plus, I'd like to see it and print it so I have a record of things with me when I travel and am out of wifi range. Thank you! I didn't find Order History in the left side menu but going to the cruise planner was the key. From there I clicked on "View all Cruise Planning Packages" and on that page on the banner at the top toward the right side was "Order History". Since you had directed me to look for that I went there and found exactly what I needed. It's great to have the CC forum to help with challenges like this!
  8. I have come across this once online but I can't remember how I got there and I now can't seem to find the info page that shows me the excursions and other things that have been purchased for my upcoming cruise. I can log into my account and see my upcoming cruises and do things like check-in, etc. but I can't find info on my purchases. Sorry to have yet another newbie to Celebrity question for this forum, but if one of you who is more experienced with X can direct me to where this info is located online I would really appreciate it.
  9. Many thanks for your reply! We will be very happy to have a pkg for laundry. We are on Infinity’s TA in October for two weeks. That alone will greatly benefit from a laundry pkg however, like others, we are travelling prior to the cruise and with the luggage limits imposed by the airlines we will need to do laundry. The time being given by X to CC is a great example of working to be a customer-centric organization...well done!
  10. Last time we were on HAL it was $7/day in North America (a little less than a year ago). On earlier cruises in Europe it was $10/day when purchased onboard but $7/day if you called them and booked it in advance. So even though you had to stop in time for laundry to go out and come back but had to pay for all days, including disembarkation day, it’s a fabulous deal. We also like being back home and finding something we hadn’t worn since the cruise that has a HAL laundry sticker....always a nice reminder of our cruise. This really goes a long way to building customer satisfaction and loyalty. Can Celebrity take it on?
  11. That is different. The bag of laundry is a “now and then” thing whereas on HAL you pay a set fee based on the length of your sailing and then your cabin steward will pick up any amount of laundry every day. No counting items into a bag, no wondering if/when the laundry bag special will happen. If you have been traveling prior to the cruise you unpack and send things out the first evening. It is such a treat to have unlimited laundry every day and it greatly reduces the amount we need to pack. Worth every penny for the cost of the pkg!
  12. We have sailed on HAL a lot and love their laundry pkg. We pay a fee for all days onboard (even though laundry can’t be sent out on the last full day) and get all we want washed and pressed. It’s returned on hangers or folded. With airline restrictions on baggage we have come to really appreciate this pkg. Can Celebrity do something like this? We would really appreciate it!
  13. Perhaps another option is to install water filtration in the bathrooms and give out reusable water bottles that guests take ashore and home at the end of the cruise. This reduces one time use plastics and leaves a memento of the cruise. Some hotels are moving in this direction. Is this something Celebrity might consider?
  14. I am another vote in favour of bringing back formal nights. Having a chance to dress up, have a nice meal, see a show and get a few dances in all while dressed formally creates such memorable evenings at sea.
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