Mo Jito

Thanks for this thread! I was able to purchase wifi for my November 2024 cruise at the current platinum discount cost of $7.50/day through the “old” app. On the new app the discount wasn’t applied, so I updated the old app and made the purchase there. I didn’t receive an email confirmation, but it does show up under Special Services in my Travel Summary.

Sky Princess - Western Mediterranean (May) Caribbean Princess - Canada/Greenland (August) Was thrilled to be back to cruising, and both trips were overall wonderful experiences. Staff was super friendly and helpful - the usual Princess standards, on both ships. Both experiences were a bit less smooth than pre-pandemic cruises, but that was honestly to be expected due to all the challenges with staffing, supply chain, and ongoing Covid issues. I’ve got my next cruise scheduled on Regal Princess later this year 🙂

Princess’s on land guest support is appalling. Sure, this guest will be able to correct this issue on board, but when an erroneous charge is applied before the cruise, on land support should be able to correct it. The land reps do not seem to be empowered to do any problem solving or corrections, which is incredibly frustrating. I love the Princess onboard experience, but my interactions with the land side - including zero response to email requests for help, have soured me on the brand overall.

On Enchanted last November and Sky this May, I had lotion and liquid soap in dispensers on the countertop, and shampoo/conditioner combo and shower gel in dispensers attached to the shower wall. No bar soap or tubes of lotion in either cabin (both inside cabins, and I’m not elite, so these were just the standard offerings).