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Everything posted by walke2jd

  1. Oh, I completely agree. For a ship that large with so many passengers, many of their systems are severely lacking.
  2. The reservations on the Epic were a mess. We had multiple nights double booked by the Reservation desk due to a misunderstanding. After waiting in line to get it corrected twice, both times unsuccessful, we gave up. The room tv allows you to book additional reservations, but will not let you cancel existing.
  3. We also sailed on the Epic last week and had many of the same complaints. We have been regular Carnival cruisers and we always have a fantastic time, but thought we would give NCL a shot for our 5th year anniversary. It seemed like they were severely understaffed, and those staff they did have seemed to all be brand new to the Epic. There were lines and waits for almost everything on board which got tiresome. Elevators were nearly impossible to get without a 5 minute wait. Bar service, while friendly and delicious, was super slow everywhere. They needed to have more beer carts around the pool deck like they had at sailaway, as many people waiting just needed a beer popped open. We were really expecting to be blown away by the food, given how people talk up NCL (and seem to hate on Carnival). Besides the Tepanyaki Specialty Restaurant, the dining was severely underwhelming. Very monotonous fair on the buffet all week, most dishes in the dining rooms were just ok. Osso Buco in La Cucina was a stand out, as well as the garlic fried rice at Tepanyaki. That said, we still had a great time (no such thing as a bad cruise!). The Thermal spa was amazing and was worth every penny. The main shows were also a step above what we are used to on Carnival, though their comedy club left a lot to be desired (Keith, the Comedy Club opener, was the most unfunny and uncomfortable act I have ever seen anywhere). We may give NCL another shot in the future, but definitely not on the Epic. I think our next special occasion cruise will be with Royal Caribbean, which has always impressed us.
  4. We have an onboard credit to use and were thinking of getting the 3-night specialty dining package. Is that available onboard, or does it have to be purchased pre-cruise? Thanks!
  5. Can anyone tell me what the temperature they keep the thalasso therapy pools?
  6. You really don't make any sense... You pulled your bid before the algorithm reviewed the bids. They can't accept your "great bid" if you cancel it before they make decisions.
  7. In the large majority of cases, they process all bids 2 days before sailing, so you likely pulled your bid right before they would have sent you a decision.
  8. If we got a spa room, we would get refunds on the spa passes. I confirmed with a chat rep that they are refundable up to day of sale for those that win Spa room bids. Jamie - thanks for the info. I'll keep my passes for now and keep my fingers crossed on the upgrade bids.
  9. So, I have read this thread (and its predecessors) over the past couple weeks. Thank you to everyone who has helped shed some light on this crazy process. I did have a scenario that I haven't seen discussed and wanted to get your opinions (knowing that a definitive answer is likely not possible). This is my first Norwegian cruise (5th anniversary cruise with my wife!); we are booked in an interior and have purchased spa passes. I have also placed bids on both a spa balcony and spa mini-suite. My question; do you think the bidding process takes into consideration whether a guest has purchased spa passes when accepting bids for spa eligible rooms? My thought process is that Norwegian already has our money for spa passes, so theoretically my bid on a spa room would be worth less to them than if they assigned it to someone not already buying spa access (if awarded a spa room, we would be refunded the $400 for spa passes we have paid). Let me know if that makes sense, and if so, what you think. I would be willing to cancel my spa passes for now if I thought it gave us a better shot at winning one of the spa upgrades. Thanks!
  10. Are the Steam Rooms and Saunas in the locker rooms open to all, even those without a spa pass?
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