All you have to do is write please No Hot wash or Dry on your order form. I always say Cold wash warm dry, please. My laundry had always been fine. That being said I don't send my delicate items.
TY, aware of these changes. Of course when I say order anything you want, 🙄 I mean anything you want to eat or as much. I don't believe I need to tell people not to waste food. 🤪😉