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About Fatfish

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  1. Just received this email... Dear Valued Guest, I hope this finds you safe and healthy during these unprecedented times. All of us at Holland America Line are looking forward to the future when we will once again have the opportunity to welcome you aboard. We are writing to share the news with you that Amsterdam, Maasdam, Rotterdam, and Veendam have been sold and will be leaving our fleet in the coming weeks. It’s always difficult to see ships leave our fleet, especially those with long and storied histories with our company, and we wish them farewell and fair seas. While these ships will depart our fleet soon, Holland America Line has a bright future that includes the introduction of our third Pinnacle-class ship. Our fleet remains diverse and continues to offer exceptional options for cruisers to visit destinations around the world. We also look forward to continuing to build on many of our beloved shipboard offerings as we enter a new chapter in our history. Since you are currently booked on a future sailing aboard one of these ships (Booking ), we regret that we must cancel your upcoming cruise. As compensation for this change to your travel plans, we are offering you bonus Future Cruise Credits, which provide tremendous value for you to plan another trip of your choice. You will receive double the amount deposited (up to the base cruise fare amount) as a Future Cruise Credit (FCC). The minimum bonus FCC amount is $100. For example, if you paid $200 per person, each person will receive a Future Cruise Credit equal to the amount paid plus a bonus FCC of $200. If you booked under one of our special low deposit deals and paid less than $100 per person, you will receive a Future Cruise Credit of the amount paid plus $100 per person bonus FCC. This credit will waive the required deposit on your next booking on a voyage up to 29 days in length. The amount received by Holland America Line in excess of the amount used to calculate the Future Cruise Credit can be transferred to a new booking or will be refunded to the method of payment used for the original purchase. The Future Cruise Credits are valid for 12 months from the date of issue and may be used to book sailings departing through December 31, 2022. If any portion of your travel was not booked through Holland America Line, other booking and cancellation conditions and policies may apply. Most airlines and other travel-related services such as hotels, transportation, and tours are allowing refunds or waiving change fees due to COVID-19; please work directly with those operators regarding their charges. Should you prefer to decline the bonus future cruise credit and receive a lower-value refund, you may request a refund of all monies paid to Holland America Line by completing the Cancellation Preferences form before August 24, 2020. The full Future Cruise Credit Terms & Conditions can also be found there. Refunds will be reimbursed to the original form of payment and will include all non-cruise fare purchases through Holland America Line. Please note that due to the unprecedented volume of bookings impacted by cancellations, we ask for your patience in affording us the time to work through processing the refunds and FCCs. We are working hard to make sure every booking is handled accurately and efficiently. Should you have any questions, please contact your travel advisor or reach out to us at the appropriate office: Seattle Office (USD/CAD currency): Contact us at 1-800-577-1728 or 206-626-7395. We are available Monday – Friday, 7:00am – 6:00pm PT. Saturday – Sunday 7:00am – 4:00pm PT. Southampton Office (GBP currency): Contact us at 0344 338 8605. We are available Monday – Friday, 9:00am – 5:30pm. Rotterdam Office (EUR currency): Contact us on 00800 1873 1873. We are available Monday – Friday, 9:00am – 6:00pm. For Netherlands contact us on 0800 724 5425. We are available Monday – Friday, 9:00am – 6:00pm. Sydney Office (AUD currency): Contact us at 1300 987 322. We are available Monday – Friday, 8:30am – 7:00pm. Again, we extend our most sincere apologies for this cancellation. Please know that we truly appreciate your understanding of these exceptional circumstances. We hope we have the opportunity to welcome you aboard one of our ships in the near future. Warm Regards, Gus Antorcha President, Holland America Line This email may install a cookie or similar technology. For information about our use of cookies, please consult our privacy policy. Campaign ID: HETRESCOV25 Please add Holland America Line to your address book or safe sender list. Unsubscribe | Contact Us | Legal and Privacy © 2001 – 2020 Holland America Line N.V., 450 Third Ave. W., Seattle, WA 98119 hollandamerica.com ReplyForward
  2. https://www.cruiseindustrynews.com/cruise-news/23233-windstar-return-to-service-hepa-filters-uv-c-lights-and-much-more.html
  3. Thank you very much for this....
  4. Cancelled Veendam April 16,2020 on March 12 and finally received our 50% refund Tuesday June 2.....balance to be in a FCC....Anybody know how your contacted about the FCC; email?..
  5. Just received an answer from TA... "I did confirm with Windstar that you can purchase the Beverage Package or the All-In package for just one guest." Thanks for the replies.
  6. It would be nice to see something in writing; I have looked to no avail ...🍸🥃
  7. I've have searched but unable to find an answer; do both guest in room need to purchase a drink package or can just 1 guest purchase it..Thanks
  8. Another article https://www.glasgowlive.co.uk/news/glasgow-news/heres-theres-been-cruise-ship-18341423
  9. Just got a reply via travel agent.. Inside cabin cat 10 is sold out so of course Azamara won't honor it...🤬 Please be advised that the category you are currently in is sold out, so they are unable to add new promotions.
  10. Future of Discovery https://www.azamara.com/luxury-cruise-deals/future-of-discovery LOOK FORWARD TO MAKING MEMORIES. The time will come again to make new travel memories. In the meantime, start planning your future voyage with our new, exciting offer. Book any sailing and receive a $500 onboard credit and 50% reduced deposit when you reserve from May 25 - June 1, 2020. Plus, receive 50% off the cruise fare of your guest on select voyages.* To give you peace of mind while planning, we've enhanced our Cruise with Confidence program to include new benefits and more flexibility for your next journey. Whether you're dreaming of a holiday adventure in the Australian wilderness or wish to immerse yourself in Europe's enchanted history, take advantage of this one week opportunity to save. To take advantage of reduced deposits during this sale, please contact us directly at 1-833-292-2292, or get in touch with your travel agent. I tried but the $500 OBC is not showing with online booking...I've contacted our TA to see if the OBC can be credited tou out Quest transatlantic in November under the Best Price Guarentee .
  11. A HARBOUR chief intent on docking cruise ships at Greenock and bringing thousands of people ashore amid the coronavirus emergency has issued a 'veiled threat' to Inverclyde Council. https://www.greenocktelegraph.co.uk/news/18459077.anger-peel-ports-chief-executives-veiled-threat-inverclyde-council/
  12. If the cruises are not sailing there is no need for the requirement...jmo
  13. https://www.diabetes.org/resources/statistics/statistics-about-diabetes
  14. https://www.azamara.com/plan/cruisecare Comments appreciated...Good and bad...
  15. Pursuit is currently going 13.6 knots and appears to be well on the way..per myshiptracking.
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