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Needzavacation

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About Needzavacation

  • Rank
    Cool Cruiser

About Me

  • Location
    Dallas, Texas
  • Favorite Cruise Line(s)
    AmaWaterways

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  1. This is what we received as well. Our original sailing was May 2020.
  2. Meanwhile, in the English Channel: https://www.bbc.com/news/uk-53720419
  3. We're having a similar refund issue. We were told it would take 90 days to hit our credit card. At 90 days, I called and they said the refund had never been put through, and now they say it will take another 45 days. Four and a half months is a long time to wait for that amount of money.
  4. We're in the same boat (no pun intended). Both Celebrity Air and my travel agent told me that it typically takes 3 credit-card billing cycles before you'll see the air refund show up.
  5. In tiny print on the website: Guests may begin reserving treatments at Serene Spa & Wellness™ up to 60 days prior to cruise, by calling 1.877.718.4244 or sending an email to SereneSpa@Rssc.Com Based on our experience on Explorer last month, they never responded to email, but it was very easy to reserve everything by calling, and they followed up with an email confirmation.
  6. A little background reading on the competitiveness of the onboard spa segment: http://imperialcapital-consumersummit.com/wp-content/uploads/2019/05/HYAC-2019-02-26.pdf
  7. We reserved a clamshell online under Shore Excursions. Then when we got to Half Moon Cay, we presented the voucher at the activity center (I think that's what it was called) for a receipt, and then walked along the line of clamshells, selected the one we wanted, and one of the beach workers checked the receipt and then opened up the clamshell for us.
  8. On our river cruise earlier this summer, they switched to single-serve boxed water on excursions - a good middle-of-the-road alternative.
  9. Since there aren’t a lot of comments about AmaWaterways’ new AmaMagna, I thought I’d start a thread with some highlights based on our sailing in late May/early June. We’re multiple cruisers on Ama, having now sailed on all three generations of their ships. Overview: The ship is stunning in general, and the double width gives it a much more spacious feel. The quality of the staff equaled the impressive spaces – every member of staff in every area provided top-notch service in a professional, yet friendly, manner. Staterooms: We were in a category SA, which is categoriz
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