Perky1

Thank you

This might be a silly question....but what is “lift and shift”?

It has something to do with US regulations that they had to refund my Moncton to FLL flight with Celeb Air...at first they told me it would have to be a credit because I had non refundable flight but I told them that Air Canada cancelled the flight before Celeb cancelled it so it should be refunded. They checked and it is in the US Regulation that Iwas entitled to refund.

I had already checked with TD BEFORE I got the refund....they told me to wait 3 day after I see it posted to my account and then cal them back and they will transfer the credit to my account. I called the 800 # on the back of my credit card. I will call them Friday to get mine done.

Success! Called yesterday and they told me it was pushed to my credit card on May 6 and this morning some of it is there including my non-refundable flights. Expect the rest tomorrow. Apr 13 Reflection - cancelled by Celebrity on Mar 24 - refund requested Mar 24. Good luck everyone!

So I’m super annoyed today. Was booked on Celebrity Reflection for Apr. 13 and my sister was booked on a Royal Caribbean ship on Apr. 27 ....when the announced on Mar 24th that we would be cancelled I immediately let Celebrity know I wanted a refund and then called my sister to tell her she could apply for a refund and she did. Her refund was posted to her visa on Apr 19th..... I still do not have my refund. There is no rhyme or reason to this.....smarten up Celebrity.

Are you sure that is for all or just for the new ones being issued after that announcement.

So, do you know...is the credit going to be with the airline or with Celebrity Air

Agree, but for those of us who lost our jobs 6 weeks ago...the refund we are owed sure would help. It shouldn’t be up to the blue collar workers to finance cruise lines.

I have been emailing with my Celebrity Planner and she tells me to please allow 30 days for my refund. I told her 30 days will take us to Apr 24th and if I have no refund by then I will file a dispute with my credit card. I will keep you posted.

Thank you Maris. We will try and book this cruise in the spring of I am thinking likely 2022. Not sure things will be back to normal in 2021. Take care and be well.

Roll call

Is her letter posted somewhere as I too will go after my cc company

Are you flights with choice air with air canada? Are you expecting to get cash refund or credit?

can they be used by someone else? I thought they had to be used by the person who’s name they were in.