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pthjudy

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About pthjudy

  • Rank
    Cool Cruiser

About Me

  • Location
    Parsippany, New Jersey
  • Favorite Cruise Line(s)
    Princess Oceania

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  1. Since we cancelled ourselves we weren’t entitled to a refund. We did get the FCC but never an email saying it was in my account. Keep after them. It’s hard to think discrimination when the over 75 is a large percentage of their cruises.
  2. If they cancelled, you should get a refund of all you paid. If you want to double check, the best time to call is before 7 AM. The wait is less than 5 minutes.
  3. I did call RC this morning before 7. The agent sent me an email confirming the FCC. Why I never received that email when the money was put into my account is confusing, but if I hadn’t called I’d still be waiting.
  4. I did check all emails and junk but not there. I tried calling this afternoon but wait was too long. I plan to call tomorrow morning when it’s less busy and insist on documentation. Who knows what will happen to cruising going forward and keeping track of what we have is important.
  5. I actually never thought of proof. Without that email I have none. However when I gave my booking number, the amount of FCC I had on the account and my husband had, were correct to the dollar. I have to assume it is there on my account ie I need to trust!
  6. And we received the cc credit several weeks ago. With no set procedure it behoves us to check ourselves. (And often)
  7. Update: I just called RC and after a very brief wait was told the FCC was on my account. So much for the email!
  8. We cancelled our April 12 TA cruise many, many weeks ago. Our CC was credited with the fees and taxes quickly. I have not received an email or letter about the FCC we are scheduled to get. Has anyone in a similar situation received this credit? How were you notified? Is it too soon for me to be concerned?
  9. Then we should get our email shortly. Thank you.
  10. We cancelled our 4/12 repositioning cruise before Royal did. We received the taxes and fees posted to our credit card weeks ago. I believe we should be receiving an email about our FCC. Has anyone received that email? I don’t want to deal with making a phone call. Been there, done that. We got our miles and fees back from our United flight which is still an active flight. Any advice is much appreciated.
  11. When a person needs minor surgery like cataract surgery, a doctor’s note is required. I don’t see how taking a cruise would be more of a risk than going under anesthesia. My complaint is not allowing passengers over 70 to get a refund instead of OBC due to this policy change. And I certainly don’t like transferring the credits to someone else.
  12. Question answered. Thank you.
  13. I just noticed the taxes, fees, etc. for the cruise I cancelled were posted to my credit card. I assume the rest of the refund will be in OBC. I’d like to see if that money is in my account without having to be on hold for a long time and taking the opportunity of a more important phone call away from someone else. Is there a way to see it online? Has anyone had the fees etc. returned AND learned the OBC too was applied? How did you find out? I don’t want to forget about it, but making a call seems daunting.
  14. We were on Adventure a few times when it was new and then again a few years ago. I loved it then and later. The ice show is terrific and food and service very good. I wouldn’t hesitate.
  15. I am in my 70’s and have been on BP medication for 10 years. All of my friends and family in this age bracket are on these drugs as well. We all cruise often. If this restriction was ever put into play, a huge segment of the cruising population would be lost. I doubt highly if any cruise line would implement this.
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