Jump to content
Cruise Critic Community


  • Content Count

  • Joined

About thanna

  • Rank
    Cool Cruiser

About Me

  • Location
    Orlando, FL

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Our problems with the Horizon stem from the design. They increased the cabin/ passenger count, but made the public areas smaller. Not surprisingly that leads to crowding. The food options were great and the service was ok. It gets old though never being able to get seat at the Alchemy or piano bar or the casino or ….. You get the point.
  2. For us it is not about breaking even (although we always do), it just makes for a more relaxed cruise knowing what that cost will be. For a planner like me being able to prepay for one of our biggest expenses and knowing exactly how much it will be is worth the money even is we didn't break even. We debated about it when we took the cruise out of San Juan that had 6 port days, but in the end even on that cruise it was worth it.
  3. Horizon 1/26 to 2/1 8 day cruise. I don’t normally do reviews, but I felt I had a lot of information this time that may be helpful to other people. Being an engineer, this review my end up being a little less about my opinions and more about the design issues. This cruise was with my DW and mother in-law. We had booked a balcony cabin on deck 6. Less than 2 days before the cruise the up-sell fairy called and offered us an upgrade to a family harbor suite for $600, which we accepted. My wife and I are both platinum and close to diamond so this is not our first Carnival cruise. It is our first Vista class ship. First off, the good news: The service, food and entertainment were excellent. Some of the best we have had. Having the family harbor suite was nice. The extra ½ bath came in handy and the lounge is very nice to have. I do wish they had food earlier and later than they offer it. JiJi – excellent food, well worth the extra change Cucina de Capitano – food was good, but we were disappointed that hey did not sing as they normally do. This is always one of our favorite restaurants on the ship. Bonsai Teppanyaki – very good, way too much food. Make sure you are hungry. The up charge may seem high but includes any entry including filet and lobster tail. Guys pig & anchor BBQ – One night we did not like what was on the dinner menu so we did this on a whim. I am glad we did. The food is very good, live entertainment, craft beer. A nice alternative if you find yourself in a similar situation. Their sampler platter “the whole smoker” says it feeds 2 but it will easily feed 3 or 4 people. Now the not so good news: This may be our only trip on a Vista class ship. Some how the Carnival ship designers decided that when you add more cabins and a lot more people, you should then make all the public spaces smaller. Yes, I said smaller. The Alchemy bar, piano bar, show lounge, spa, lobby. You name it, it is smaller. Why? We have been on fantasy class ships, we have been on the Sunshine, we have been on just about every other class of ship Carnival has and this is the first time I really felt crowded. It seems like everywhere we went there were crowds. The only thing not crowded was the high end shops they added. Now before you go off thinking I am a hater, the truth is I am more of a Carnival cheerleader. But this ship design makes no sense to me. I truly think this class of ship was designed by accountants to maximize the front end take (shop leases, cabins). They probably assume that if a person wants a drink a the Alchemy bar they will still buy one even if they are waiting 3 people deep most of the night. Ok, off my soapbox. The one other thing I will mention is the noise from the galley above our deck 2 family suite was noticeable. It was enough to wake you up, but was not constant. It is something to consider if that kind of stuff bothers you.
  4. Having travelled to England several times I learned that I like beans for breakfast. It is now one of the things I look forward to when I go on a cruise.
  5. "I'm sorry" you had so many issues. The Alchemy bar is always the highlight of our cruise, to the point now that we will not book a ship that doesn't have one.
  6. thanna

    MSc website

    After multiple attempts to book a cruise over about a month, I finely gave up and went back to Carnival. I was looking forward to trying MSC and spent a lot of effort to get my status match. But in the end I just cannot except waiting on the phone to make a booking that I most likely will not be able to see online once it has been done. Like someone mentioned earlier, I am taking my money elsewhere. That may be the only thing that forces MSC to get their act together. Hopefully they will and I can try it in the future.
  7. Contact us form on web site is not working for me. I fill it out and hit submit the type field disappears and it tells me it is a required field but will not let me change it back. No existing res yet, I am trying to book.
  8. Does somebody have a valid email address for customer service? I tried customerservice@msccruisesusa.com and it got bounced back as invalid.
  9. Just tried to book my first MSC cruise. The web site is terrible. Took me around and around and ended in a non-helpful error message. Tried it 3 times. We have been on about 50 cruises on other lines and all but 2 were booked direct on the web. I am not using any kind of VPN, I am in the US, and I know what I am doing. Just about ready to give up, I have no interest in waiting on the phone for hours.
  10. Were you peaking at my notes! We were also on this cruise and had very similar experiences. In 30 Carnival cruises we had never had a problem with the AC until this cruise. We had an interior room on deck 7 and it was not cool. They came with a meter (with tin foil wrapped around the thermocouple) and checked it and said it was 72 degrees. It did not feel 72. So their answer was to give us an old box fan. Our room steward was just ok. Twice we had to track him down to get blue towels because he had not replaced them. Casino was very smokey. We normal spend more time in the casino, but avoided it for the most part this time. Kind of makes me wonder if they were having a more global HVAC problem that affected the rooms and the casino ventilation.
  11. The last time we were on (after network tv loss) the Skybox sports bar did not open till 1:00, so there was a bunch of people waiting and 1 nervous bar tender. He had a list of what games he could get, which was basically Sunday ticket minus any network games. If the game you want is on local TV you are out of luck. Sunday night game they could not get, but Monday night they could. It was a strange mix. Hopefully they have a better plan now.
  12. We sail mostly Carnival and did one of these cruises as a quick get away in-between. In general it was not bad. The embarkation process is a little strange but doable. Don't forget to set your dinner reservations at stands before you get on the ship. Also, if you drink, but the coupon books on board. the drinks are expensive if you don't. Food was about the same. Show was terrible. Like a middle school dance recital. Ship is very open for a small ship. Very grand looking. Rooms are about the same or larger than Carnival.
  13. They do have caffeine free diet coke on the ship. I always get Captain and caffeine free diet in the evenings or I would never go to sleep.
  14. My wife and daughter in-law have done this several times. Separate rooms and reservations. The spa staff do not care, they want the business.
  • Create New...