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crzrr

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    Maryland
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    Azamara

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crzrr's Achievements

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1,000+ Club (7/20)

  1. It is currently being served.
  2. Erin is onboard. All senior execs are here - IT, Hotel, entertainment, and various others. The head of IT just started in June. She is extremely accomplished and is busy trying to get things straightened out. She inherited a mess but is very encouraged that things will improve shortly.
  3. They used terminal C today. We arrived around 11:30 and were onboard at 12:30.
  4. The enhanced is at faster speeds and is better. However, it is still per person and one device at a time.
  5. I think that Grandma Cruising was referring to the ability to upgrade the drink package from Premium to Ultimate which you can do anytime during the cruise and you just pay the difference, about $8 per day (and you can get your loyalty discount on this). I've not heard of anyone trying to upgrade from Essentials to Indulgence during the cruise. Not sure how that would be handled or even if it is possible. We have done the upgrade through our account before the cruise. As mentioned above, if you already have the Essentials package, you can go into your account and in the Add Ons section there is the option to "Upgrade to Indulgence" for $900.
  6. We have done this multiple times when they offered 8% and once even 10%. All times it went very smoothly and the money was in our account within a day for us to use on excursions. We have not had to cancel anything so can't answer that part of the question. Do the math. We did each time and found that it was advantageous to go ahead and take the early payment deal.
  7. We have done it multiple times.
  8. Actually that isn't correct. You earn 6 free nights when you move to discoverer plus which is at 750 points. However, you earn 3 free nights for every 750 points you earn while you are discoverer plus. From the website: **Six earned complimentary nights, plus three earned complimentary nights when you reach 1,500 points, and three more when you reach 2,250 points**
  9. We just got off of the Quest Croatia intensive. We had a significant amount of OBC so we booked quite a few ships' excursions. They were all quite small and very well done. There was only one that I would label mediocre but the others I would label excellent. We did a wine excursion in Pula that had 8 people and the others were in the 12-15 person range. I would normally book independently (and did for 2 of the ports) but, overall, I was very pleased with the ships offerings.
  10. It's not all of the way at the top - it's in the area of where it says "your reservation". I'd love to do a sample one and take a screenshot, but there doesn't seem to be a way to undo once you've started something. Are your excursions showing up on the main page of your reservation?
  11. After you have saved everything, exit your booking. Then go back into your booking and at the top of the page, there should be a pay tab. If you click on that, you should be able to see an itemized list of what is in there with the pricing for each.
  12. Update - I went into our account this morning and booked the excursions that we wanted. There were more than 3. I clicked on the "pay" tab that showed up and there were my excursions listed with ... 10% off! Since I wanted to use OBC, I then called AZ and spoke with a wonderful rep who went through my list with me along with the pricing and then she applied my OBC. In under 5 minutes they were booked and paid for and I received the 10% off as advertised. She was not sure if this will be the way that it works going forward in order to get a discount on shore excursions.
  13. Actually, it did work pretty seamlessly although we didn't have the added twist of a different currency. We booked a number of our excursions for our recently completed Croatia cruise when we were on a previous cruise. I received the letter and put it in with the paperwork for the Croatia cruise. When we boarded, I took the letter to shore excursions and had our OBC within 24 hours. While on the Croatia cruise, we booked another cruise. When we received our new booking confirmation, attached to the envelope was a flyer entitled "15 Days to Experience More of the World for Less" which gives you 15 days to book excursions and get 10% off for 3 or more, 5% for 2. They also included a packet with the excursions, descriptions, and prices. Now home, I went into our account yesterday and the excursions for this new cruise are discounted 5% and tagged with a code SHXSOB. How you get the 10% is not indicated. I'd like to think that it magically will happen but am afraid to try it! Today I will be calling to see if customer service has any idea of how it will work. I don't know if this is a new policy that will only give you 15 days to book excursions for upcoming cruises and get a discounted price. Another question to ask.
  14. It is still Starlink. We were just on a the October 10th Croatia Intensive where they were doing the free internet with the option to upgrade for $10/day. We got similar results to Belfastman when we ran speed tests. The speed test indicated that the internet was being provided by Starlink.
  15. Currently on the Quest where they are testing out the free basic WiFi. The cost to upgrade was $10/day and we received our loyalty discount. Service is still provided by starlink and we have had decent service. Ran a speed check (which said that it was Starlink) and it’s showing downloads of 3.5Mbps and uploads at .96Mbps. So not strong enough for streaming or video chats as they are promoting.


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