I cancelled early March and was getting fed up checking every day, as I was awaiting FCC and refund for excursions etc. Spoke to TA who contacted Celebrity who then forwarded the FCC. The amount on it was incorrect and took another week to resolve. Spoke with Captains Club yesterday, the lady there said I should have received refund for excursions within 3 weeks. Said she would forward it to a manager whom she could not contact at that time, I said I would hold until she did but she promised to call me back. She duly did within half an hour and told me it must have been "missed!" Said it was now being processed and as they only post credits on Wednesday and Sunday mine would go through this coming Sunday. Hopefully that's the end of it for now!