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Everything posted by oaktreerb

  1. I had the exact same experience. Same voicemail from the PCC who was assigned to me. He had e-mailed me to introduce himself and his services but I was never able to speak with him. I wanted to book a promo and it was expiring and the regular HAL reps didn’t know how to book it with the room upgrade included with Club Orange. Since I had an assigned PCC other PCC’s could not help with my booking. I called the Mariner Society and explained how frustrated I was that I had been assigned a PCC who would not call me back and I needed to be reassigned. They apologized, connected me to a super
  2. Our Alaska cruisetour was transferred August 2021 to August 2022. We have a NS guarantee so we have no issues with a preferred stateroom. All perks remain even on the land portion. You will see a new booking number when the transfer is official. The old booking number disappeared and the new one showed up on my Mariner account.
  3. I agree with rkacruiser on the Taku Glacier Flight and Feast. Pricey but I felt like the adventure was worth the expense. Juneau may also offer a small ship excursion into Tracy Arm fjord which is amazing. Whale watching is good from Juneau. The Bering Sea Fisherman’s tour is fun in Ketchikan. Skagway bus/train combo is recommended. Skagway also has some great hiking trails and lots of gold rush history exhibits through the national park system. Wait to purchase the Mt Roberts Tram tickets until you get to Juneau. On a clear day you can get some great pictures. If the we
  4. Yes, it has become more difficult than it was a few years ago. Sometimes you can follow the prompts and the screen will show you 10 staterooms to choose from. Sometimes I can’t get the sections feature to switch from aft to mid. The website leads you to the cheapest guarantee staterooms and it’s very time consuming to move to other categories and sections of the ship. Then, when I choose my stateroom, the prices go up. Decide where you want to be on the ship and call HAL to see what is available, it’s much easier!
  5. I answered on the HAL board. These tours are still available for 2022. They are listed online and thoroughly described in the Holland America Alaska 2022 e-brochure on their website.
  6. The itineraries are online. There are several options. HAL has a great chart in the Alaska online brochure comparing the itineraries. We have enjoyed the land first options with two nights in Dawson City, one in Whitehorse and the bus connecting to the White Pass and Yukon Railroad down to Skagway with and without an overnight. My favorite had an overnight in Skagway before joining the ship. HAL has made many changes in this itinerary through the years. We also did the 18 day but that one has a lot of flying and you miss the White Pass railroad connection to Skagway. The Yukon itinerari
  7. Check the www.graylinealaska.com site for rail tour packages. The accommodations at Denali are included and are within the entrance to the park area so that you would not need a car. They have yellow and blue packages offered. For 2022 your hotel would probably be the McKinley Chalets or maybe the nearby Princess Lodge. The rail tour between Anchorage and Denali is the most scenic. The rail between Denali and Fairbanks is great just outside the park then pretty normal as you move on toward Fairbanks.
  8. I loved Azamara. The staterooms are smaller than HAL verandahs that we have been in and there is a huge table on the verandah which would be great for room service dining but is in the way if you just want to hang out. The food was good, service excellent, we enjoyed the entertainment. I liked the layout of the ship. The ship had a friendly vibe on our NZ trip. The cruise line has been sold recently and is under new management. You might also consider Seabourn but in comparison as a HAL cruiser I felt more “at home” on Azamara. Seabourn staterooms are wonderful and huge compa
  9. I got the survey from Seabourn with whom have cruised one time. I am 4 star with HAL, have three cruises booked and did not get the survey from HAL. I wonder if the questions are the same. I hope they are sharing the results within the corporate family in Settle.
  10. Dressy casual for the ladies. I can get by coordinating one black pant, three nice short sleeve tops, and two sweaters. Mix and match. For Gala night add some glitz with Swarovski type jewelry and you are ready to party. Shoes should be nice but comfortable for walking around the ship. No shorts are allowed in the dining room. Clean, dressy jeans seem to be ok. For men a collared shirt and/or sweater with nice pants, even an aloha style shirt is fine for the dining room. For Gala night you can add a jacket and/or tie for an upscale appearance. A suit or tux may be worn b
  11. I’m looking forward to sailing up the California Coast in November. I’ll enjoy a beautiful sunset sail away from San Diego and wave to my dear departed parents in the National Cemetery of the Pacific, cruise past Point Loma and out to sea as we sail by Cabrillo National Monument. Then I’ll go to dinner!
  12. Captan Albert’s history of Holland America Line was my favorite presentation. I continue to follow his blog on the HAL website.
  13. Check out some of the Alaska travel sites like www.travelalaska.com and the Alaska Railroad schedule. Princess has some special land itineraries for 2021. A 2022 cruise tour would get you to both Mt McKinley (Talkeetna) and the Denali Princess Lodge. The Princess lodge at Denali is closed, I think, for 2021 but the McKinley Chalets nearby is open.
  14. I also e-mailed Steve in the post above maybe he can help. I'm glad your TA was able to cancel the insurance for you. Enjoy your next cruise!
  15. I’ve been trying to transfer my cruise insurance from 2021 to the same cruise in 2022. The customer service reps could not help me. I spoke to someone in late March after several attempts and asking for a supervisor. The supervisor (who I never spoke to) had a rep call me and that rep gave me a new policy # and told me I would get a refund of appx $300 to my cc. On March 26th I received a credit of appx $100 to my cc. (10% of the cost of my original policy.). I cannot access the new policy # online and after punching several customer service #’s options have gotten to two CS reps who have
  16. The D1L is a 12 day cruise tour that starts in Fairbanks with a bus ride to Denali. All of the transportation has narration whether it be the bus or train. Take a look at the HollandAmerica website which has e-brochures for their Alaska tours. I'm attaching a chart of their choices. I wouldn't get a dining package. You will want more flexibility.
  17. We have done several of the Holland America cruise tours. You need a minimum of two nights in Denali and HAL includes the Tundra Wilderness Tour. They also offer three nights in Denali which would give you the TWT and the time to do rafting, see the park exhibits, and do some hiking. Your first night in Denali would be the perfect time to schedule Jeff King’s Husky Homestead for an introduction to sled dogs and the Iditarod....and to cuddle puppies. The McKinley Chalets is a large property with cabins on or near the river, near the Princess property, and across the street from the shops.
  18. Thanks for the link. We watched the first season on our big screen TV Sunday evening. It was totally entertaining. We’ve done the ships tour on the Westerdam and enjoyed seeing how much the business of the ships are alike. We’ve also sailed Northern Europe including the amazing sailing through the archipelago into Stockholm on the Eurodam, a smaller ship. I didn’t realize what a challenge it could be for the Captain in less than perfect weather.
  19. There are several Yukon itineraries. Two nights at each location will give you free time. Dawson City has some wonderful Parks Canada programs for visitors so head to the visitor’s center to sign up as soon as you check in to your hotel. Whitehorse is right on the Yukon river but with one night you will just have time to enjoy the waterfront area. Some have an overnight in Skagway. Some have planned activities included like the riverboat and gold panning in Fairbanks. You’ll have a great time!
  20. I like the combo with the bus trip first. Enjoy the scenic views you get from the train as you near Skagway on the return trip. It’s worth the extra $40.
  21. Probably because JNJ is one and done. The others are two doses which adds another element...getting to the vaccination site a second time.
  22. California is ready to open up to 50 and over. Do you have a relationship with a doctor, a pharmacy or a senior citizen organization that can advocate for you? People in San Diego county are getting vaccinated at Vons, Albertsons, CVS, etc. My daughter was awake around 3 a.m. and logged in and managed to get appointments for her and DH last week....her Pfizer, him Johnson and Johnson. Call Sharp hospital, I think they are planning to visit the homebound.
  23. If I had insured through the cruise line I would have had the insurance payment refunded when they cancelled the cruise.
  24. My cruise to Hawaii March 2020 was cancelled. The insurance company after rejecting my claim for a refund of the insurance premium decided on appeal that I could have a voucher to apply to the insurance on another trip. When I applied that voucher to my August 2021 Alaska trip they insisted that I add an additional amount for the new trip. The Alaska 2021 trip has now been cancelled by the cruise line and moved to 2022. So, now that I have confirmed the HAL booking # for the replacement cruise I will call the insurance company to transfer the insurance to the identical 2022 itinerary. I
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