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About MadMarine

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    Cool Cruiser

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  1. Not quite 10 days. Processed on the 8th, increase in credit noted on the 10th, transaction posted on the 11th. Still a delay. I have no idea how they broke it down. I had a total of 11 payments across two credit cards. I recognized the excursion costs, the installment payments(mostly) and the initial payment. The rest? A mystery. Still the total received = the total payed. Took time. All is good!
  2. Small disagreement. In my case, I was told the balance of my refund happened on the 8th. When it finally showed on my cards was today, the 11th. My credit cards show processed on the 8th. So, there was a delay in posting by the credit card companies the way I see it. Mad
  3. Refund for our 4/27 Barcelona to Southampton is now complete. We received two more installments on the refund this morning. Thanks SusieQft for all your hard work in organizing this thread. Big shout out. Mad
  4. I received partial payment, 87% so far. scheduled cruise: 4/27, Barcelona to Southampton requested refund for canceled cruise: 3/30 partial refund: 6/2 Mad
  5. Portolan, I asked for a cash refund from Regent for my Regent-canceled Barcelona to Southampton that you were scheduled for the Lisbon to Southampton, end of Apr. So far no joy! Mad
  6. Thanks, SuzieQft, MadMarine scheduled sail date 4/27/20cancelled excursions 3/30/20cancelled cruise 3/30/20no refunds as of 5/9/20
  7. Or you could just honor the request of the OP. Just a thought.
  8. Seriously folks, was the ask of Portalan too difficult to understand? If you want to discuss the vagaries of the refund process or your complaints about it, how about starting your own thread! Mad
  9. Thanks for the info, but the cancelation penalty of $100/per doesn’t apply to world cruises. For a WC, the penalty is $1000/per + the cost of the insurance which is much dearer. We’re still looking as further cruise credit as a mitigation. Mad
  10. We are scheduled for the LA to London segments. I’m researching alternatives with my TA at this point. I’m not willIng to hand over 6 figure numbers to Viking come 6/15. I believe that cruising might just be getting back to maybe semi-normal. I’m not willing to risk multiple schedule changes and possibly miss ports that are on the bucket list. Currently, we are into the WC ~$10k. If we can successfully move that to a future cruise to our liking, we will. If not, we will eat the cost.
  11. We lodged a refund for a cancelled cruise and the return of insurance premium through the travel agent at the same time on 3/30. No money yet. I expect this will take some time to sort out. Mad
  12. papaflamingo, Allianz does have an exception for coronavirus as listed on their website. Mad
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