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g&gtravel

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About g&gtravel

  • Rank
    Cool Cruiser

About Me

  • Favorite Cruise Line(s)
    HAL
  1. Another asset available in all of the Caribbean is connection back to US hospitals via fixed wing aircraft. Once evacuation takes place to nearest land, AEROMD, which flies out of St Croix, can be at any runway by the time a patient arrives and transport to any island or mainland air field. Their planes are flying ICU's, fully equipped and staffed with trained crews. The owner/CEO is a practicing ER trauma doctor. While I hope we never need their services, it is comforting to us to know that they are there and capable of caring for our needs.
  2. Judith, thanks for the review. Regarding taking questions, we have an upcoming cruise booked from Copenhagen and would like to hear your thoughts on travel, transfer to hotel, hotel choice and transfer to port. Thanks, g
  3. We recently used Lyft to do this. Just told the driver what we wanted to do and made the stop near SEATAC and were then on our way. To find Lyft or Uber, follow signage to Taxi stand and cross over to Lyft/Uber pickup area nearby. We received really good service from Lyft. Five minutes was the longest wait we had for the four times we used them in Seattle.
  4. Two months ago while on a 14 day cruise, we unfortunately had an unplanned situation and needed a wheel chair on board. I talked with customer service desk and they advised they had chairs for rent, which could be used on board or off when in port. We never took it off the ship but used it until disembarkation. On morning of disembarkation, you can leave it in the state room or turn it in at customer service. Pax was transported to the designated waiting area, chair returned, and staff transported her off the ship to the terminal via a ship wheel chair. The cost for 14 days was $200. g
  5. The US has trailed EU on transitioning to the "chip" cards, but slowly catching up. You will almost always require a chip card, with pin, to use it in Europe.
  6. No, not in the one we were recently in. Only at counter seating area.
  7. The ones we had on the Zaan recently were unusable. I ask three times for replacements, but never received any. Our neighbor was not using theirs, so we traded with them. (As stated above, they had been dropped and the eye piece on the right eye was bent/broken.) The replacement ones were usable, but that's about the best thing I can say about them.
  8. On a similar note, if you are in a Code Red situation and confined to state room by the cruise line, could this be a refundable issue from the cruise line or could it be claimed from the travel insurance?
  9. Holiday Inn West Bank Gretna.
  10. It started on the cruise before this one. We were there and we had it. Crew member mentioned that a lot of passengers were feeling ill, but said it was from rolling seas. Just now starting to feel better.
  11. Packer, we agree on this. That was my point, that all the really good customer service was being tainted by one person that was degrading the good of the majority. She is the weak link.
  12. I, too, agree with the concerns about Guest Services/Customer Service issues at the front desk. Having just disembarked, I found fantastic staff members, good staff members and one that did not need to be representing HAL to the customers. I learned to pass by when she was working and return for the great one,s who knew how to work with, and discuss, matters. This made the experience much nicer.
  13. On the "wait until next year for Alaska" side of the ledger, another option is that next year they are doing a 21 day Alaska, round trip out of San Francisco. That would be a new experience.
  14. After reading and understanding all the pages, you will only need page one printed for boarding.
  15. dogo88 Cool Cruiser #11Old Bridge, New Jersey 939 Posts Joined Jan 2007 Posted Today, 01:14 PM If you have any type of Ad blocker running on your browser the boarding pass will not print nor will you get any indication that's it being blocked. ******************************************************************* I had he same experience as dodo88, three days ago. There was no "Print" button. I clicked to allow pop-ups from this site, button was there and docs printed.
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