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RandyinDEN

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  • Content Count

    382
  • Joined

About RandyinDEN

  • Rank
    Cool Cruiser

About Me

  • Location
    Live in Loveland Colorado
  • Favorite Cruise Line(s)
    HAL

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  1. HAL finally got back to me. Their answer to their web site failure is that I need to clear my cache. HAL continues to not listen to its customers.
  2. As a mid 50's tech savvy individual, navigating web sites are easy for me. All except HAL. I am not sure who created it, or thought it was workable, but it is the worst. Not only is it difficult to see a full itinerary, but trying to book a cruise and change cabins is almost impossible. I am not someone that just wants to tell someone to go do it for me, I want to see what is available and do it myself. HAL has made that almost impossible. I defy Orlando Ashford try to navigate the website and then try to book a cruise on the HAL website. I think it is time to jump ship.
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