When I asked to switch, I was unsure if the benefit would transfer, which is why I asked the question originally. I was told an incorrect answer by Carnival, and now I obviously don’t have it.
I will call back again and ask for an OBC (good suggestion), and if by chance I get something, that method works for me. But seeing as I wasn’t able to get something the first time, I am skeptical Carnival will correct their mistake. If anyone has any tips on how to get CCL to deliver on making it right, via OBC or otherwise, I definitely appreciate any other suggestions.
I definitely would feel better giving the hard working crew the gratuity they deserve.