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forevertravel

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  • Content Count

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About forevertravel

  • Rank
    Cool Cruiser

About Me

  • Location
    Florida
  • Interests
    traveling, music, theather
  • Favorite Cruise Line(s)
    Regent 7 Seas
  • Favorite Cruise Destination Or Port of Call
    Mediterranean, Caribbean
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:
    I don't have a blog

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  1. For some crazy reason I always get a birthday card but my husband doesn't. Go figure.
  2. We had to do the survey online this past October. I had no issue with it except that we had Internet issues (we were on the Mariner) and the day prior to disembarking everyone wanted to do the survey. Furthermore, some people didn't feel comfortable doing it online. I think Regent is taking for granted that everyone is computer savvy. One gentleman in particular was having a fit in the computer room and didn't even know how to log on. Fortunately, our TA who was traveling on this cruise took the time to get him set up. I was busy doing mine and so were others. I'm sure that like every thing else it will be solved and get easier.
  3. We cruised with them this past October and loved them. They are both wonderful but Kashia is incredible. She has so much energy. It was lots of fun dancing with them in the Star Lounge. Kashia told me they were scheduled to be on Splendor.
  4. We have taken lots of cruises with Regent and never had an issue with included tours. I love that I can see what they offer, book them, and never have to do lots of research and/or find reputable guides. We have been lucky that we have had good guides. I can't think of one tour that was bad. I don't think we have had more than 30 people on a bus and that's manageable. That said, we all have different tastes and if you prefer private tours, please do. I don't want to worry about organizing or finding a tour guide for a private tour.
  5. You're responsible for baggage fees. Regent always mentions to check with airlines as to baggage fees. What I usually do is take the airline credit and buy first class tickets. You can usually get reasonable first class tickets that won't be a lot more than the credit Regent gives you.
  6. Is anyone getting message "we apologize website is not available (or something to that effect)" when trying to log off? I haven't been able to log off from my account for a couple of weeks. The website works fine but it won't allow me to log out.
  7. I got off the Mariner last week (Caribbean cruise) and the WiFi was the worst I've experienced. Some days there was no connectivity. As mentioned it could have been a combination of satellite and too much usage. The cruise review is now done on line and that slowed everything also. I tried to book our tours for upcoming June cruise and after clicking "checkout" it would kick me off. I tried three times with no luck. Had no problem booking tours once I got home. That said, presently the Regent site does not allow me to log off. I get message apologizing the site is unavailable. We are embarking on the Mariner in December and I hope the Internet situation is better.
  8. Shemansi, it was a pleasure to meet you and dine at GM's table. We loved the ice wine you recommended. We dined twice at Prime 7 and had excellent meals. I'm sorry yours was not so good. I guess they were off. I love Neal, RM, he's such a delightful person. We are now looking forward to Rio and Amazon. We board December 17th so not that far away. Maybe we'll cruise together again in the future.
  9. My sister and I just returned from 10 wonderful days on the Mariner. After reading some posts from passengers who cruised the week before I was wondering if things had changed. Not at all. The Mariner was as I remembered it but spruced up after dry dock. The cabin is in a nice blue color. I know many crew members and it was wonderful to reconnect. The food was as good as always and we did have a few special dinners that were excellent. The GM was Michael Coghlan whom I met for first time. I know some of the other GMs but had never cruised with him. We had dinner one night and he was delightful. The new restaurant manager, Nino Libassi came from Oceania and is one of the best restaurant managers. Although we don't cruise with Regent for the entertainment I didn't think it was bad. I thought the singers and dancers were fair. Paul Reynolds and John did a fine job. Nicola Richards (we have cruised with her) was all over the place making sure people had fun. We had three fun parties and danced every night with the Dynamic Duo, Kasia and Boogie. She's phenomenal and will be on Splendor next year. It was another wonderful Regent cruise and I have a hard time understanding some of the criticisms. Yes, Regent is not for everyone and we all like different things. To me, Regent is the perfect cruise line. This was my sister's first Regent cruise (we originally were going to Cuba) and she loved every minute. My husband and I will be back on the Mariner in December and I'm looking forward to seeing those friends again. Forevertravel
  10. Agree the easiest thing to do to make passengers feel better is change the final payment by subtracting a fair amount of money from final payment to compensate for day we are missing. Just whatever the perdiem is for that cruise. As a show of good faith and showing how Regent cares for its loyal passengers, keep the OBC also. After all, the OBC is spent on board. Naturally, I doubt Regent will do this.
  11. I doubt the higher ups at Regent bother with CC. If they do, they should see we all feel cheated. The message I received from my TA (one from Jason) is even wrong. The cruise was 19 days and we are getting 18 (not 20 and getting 19 as he says). $250 OBC/pp is telling us we do not matter. We all know what the perdiem for that cruise is. We paid for 19 days and are cheated out of one. The winners are the passengers booked on Alaska cruise. They booked and are paying for 10 days and getting 11. Besides the OBC Regent should discount for the day we are missing. Not good thinking on Regent's part. They could had made our cruise 20 days and Alaska 9. Alaska was not selling well and all of a sudden is "waist listed". How did that happened overnight? We are all loyal Regent customers. We should count.
  12. Not on the Regent's website. You cannot find Grand Voyages, Tokyo to Vancouver or Vancouver to Vancouver.
  13. Well, if that's the case, I have no problem. However, why would they change the itinerary? This cruise is part of the Grand Voyage which ends up in Vancouver May 9th which is when our Tokyo to Vancouver ends. Did they oversold the cruises? If that happens they usually just start making offers so people may cancel. You're right about Alaska cruises not selling well lately. Maybe they will shorten the 10 day cruise to 7. And, adding additional days may free up some cabins on Tokyo to Vancouver segment. I guess I won't know for a while. Thank you for your insight. I know when there is a price increase it does not affect those of us booked.
  14. Do you honestly think Regent is going to give us an additional three days at no charge? I don't see it happening. We are already getting a three day pre-cruise tour in Tokyo. Don't get me wrong, I'll take any additional days at no charge. As long as they don't mess up our cruise.
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