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About staygulf

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    Cool Cruiser

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  1. Not sure whether to cancel our 26 July cruise now 🙁
  2. We’re on the 26July sailing. Not sure whether to cancel. Having spent nearly 18 months being ultra cautious as my wife is on the extremely vulnerable list I’m not sure it’s worth taking the risk.
  3. Send them a 7 day notice before action detailing the whole series of events including your communications. It worked for me. Got a refund 6 days later.
  4. You need to send them a Notice before Action and a filled out County Court claim advising them that you will take action within 7 days if they do not pay up. Worked for me. You must be prepared to follow up the threat, it’s a simple no cost process
  5. No. I have a holiday home in St Aygulf on the French Riviera. 😊
  6. I take it from your question to Selbourne that you are a doctor and your name is Selwyn? 😂
  7. And that makes a difference? I don’t think so. The regulations cover non UK organisers also
  8. I think if the TA is bonded under the Package Travel Regs the money can be held in trust and not paid over to P and O
  9. Because they wouldn’t then be able to use the “cheque’s lost in the post” excuse
  10. Agreed, it probably has, but then you shouldn’t have to request a refund. It’s an automatic obligation for the cruise company to issue a refund and within 14 days. All this nonsense about requests for refunds and FCC is completely made up by them and ABTA so that they had a reason (illegally) to hold on to customer monies.
  11. That’s too bad. I can only speak from my experience and Princess were much quicker at refunding me although I did have to threaten the TA with a winding up order. P and O were threatened with legal proceedings and then refunded. But it’s Princess that gets my business next year. P and O can P O as far as I’m concerned.
  12. I don’t see Princess getting the same bad press. They seem to be handling the matter differently even from underneath the same umbrella.
  13. You’ve got a fertile imagination if you know what I think. I’m certainly not a legal adviser, but do offer advice from my own experience.
  14. It is unacceptable. So why are you being polite? Why don’t you do something about it? It looks like those who have pursued legal action have been paid pretty quickly. I know I was when I threatened to sue.
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